Despite the coronavirus pandemic stretching the capabilities of healthcare providers globally, thought is already being given to what healthcare will look like after the current situation abates. With many establishments caught short by shortages of equipment including ventilators and personal protective equipment, attention will undoubtedly fall on being better prepared for the next pandemic.
The practices and procedures are consequently being re-examined, with fundamental shifts likely across the three key areas:
- Controlling intensive care virtually
- New paradigms for infrastructure and investment
- Emergence of new growth opportunities and diversification
The first encompasses such activities as improving the flexibility of hospitals by constructing them to integrate infection controlling and intensive care systems. A ramping up of virtual care is also on the cards, meaning access to healthcare through digital or remote methods when possible, such as chatbots and contact with doctors via phones.
None of the countries, whether developed or developing or poor, have an infrastructure robust enough to cater to a large segment of the population simultaneously. There should be an increase in the amount of investments by the government for strengthening the healthcare industry with respect to private-public partnerships, leveraging technology to ease the burden on traditional healthcare infrastructure, and a stronger pharma supply chain.
Finally, despite, or perhaps because of, its destructiveness, the virus does open doors to new areas such as telemedicine, remote screening and even new collaborations between private and public healthcare.
This keynote talk will touch upon how healthcare organizations need to relook at the entire value chain to strengthen it, so it can go beyond resilience and become antifragile.