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AGENDA

TRACK
9:00 AM - 11:35 AMIST

BEYOND RESILIENCE

09.00 AM - 09.05 AM
Welcome Note
Zinnov Welcome Note
09.05 AM - 09.25 AM
Zinnov Keynote

Some things are elastic, having the capacity to recover quickly from difficulties, while others benefit from shocks. In fact, they thrive and grow when exposed to volatility, randomness, disorder, and stressors. While the former is ‘Resilience,’ the latter goes beyond resilience or robustness, and is called ‘Antifragility.’ While the resilient resists shocks and stays the same, the antifragile gets better. The antifragile thrives in uncertainty, and COVID-19 has brought on the biggest uncertainty that the world has seen in over a century. To survive the current situation, organizations across the globe need to go beyond resilience and grasp the mechanisms of antifragility. And to build antifragile organizations, it is essential for leaders to move from the fragile to the antifragile, through reduction of fragility and harnessing antifragility. In essence, organizations need to create more upside than downside from random events to be antifragile; the reverse is fragile.

Antifragile is the antidote to Black Swans. But how can leaders go beyond resilience and build truly antifragile organizations? Is an antifragile organization immune to unpredictability, uncertainty, and the unknowns? What are the characteristics of an antifragile organization? This exciting Zinnov keynote will explore the concept of antifragility, while detailing how leaders can move beyond resilience and embrace antifragility to build lasting organizations.

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Pari Natarajan
CEO & Co-founder

Zinnov

Unforeseen risks – things we are neither aware of nor understand – are also known as unknown unknowns. And most unknown unknowns are believed to be impossible to predict or foresee. COVID-19 has brought on the biggest unknown unknown of this century, whose effects will be felt for years to come across different dimensions of economy, business, leadership, politics, healthcare, resources, and most of all, humanity. Unknown unknowns create a situation where there isn’t enough knowledge to ask the right questions or identify the knowledge gaps. The current unknown unknown has made it almost impossible to think of a future where the ongoing pandemic isn’t a factor to conduct business. In fact, there is not an aspect of business across verticals that COVID-19 induced uncertainty will not have an impact on.

But how can organizations and the leaders therein envision and outline a roadmap for the post-pandemic future? What are the factors that leaders need to consider when realigning their existing vision and strategy in the context of the unknown unknown they are navigating? Will an antifragile organization hold its own against a future unknown? This exciting fireside chat by eminent industry leaders will touch upon these aspects and more.

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Karan Bajwa
Managing Director

Google Cloud India
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Session Chair
Praveen Bhadada
Managing Partner - Emerging Tech & Private Equity

Zinnov

Force Multiplier refers to an attribute or a combination of attributes that dramatically increases, hence multiplies, the effectiveness of an item or a group, giving a certain number of people the ability to accomplish greater things than without it. Most organizations focus on teamwork, communication skills, respect, trust, diversity, critical listening, etc., as crucial attributes to build a successful business. However, a Force Multiplier mindset means that as individuals, people show up every hour of every day with the belief that their individual performance is the defining factor in the success of a team, which extends to the organization. An organization comprises of such Force Multiplier teams that enable it do MORE with LESS, thus attaining success and growth.

In the context of a pandemic, how can leaders foster Force Multiplier teams in their organizations? Will a Force Multiplier mindset be the juggernaut that will carry organizations successfully to the other side of this pandemic? How does the Force Multiplier mindset fit in with building antifragile organizations? This riveting Fireside Chat between industry veterans and thinkers will answer these questions and more.

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Hari Vasudev
Country Head and SVP - Technology

Walmart Labs India
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Dr Sukanyya Misra
Senior Vice President, India Technology Hub

Mastercard
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Session Chair
M.R. Rangaswami
Founder

Sand Hill Group

F. Scott Fitzgerald said, “The test of a first-rate intelligence is the ability to hold two opposed ideas in mind at the same time and still retain the ability to function.” This is nothing but the ambidextrous mindset. An ambidextrous mindset is the ability to think and behave in opposite ways equally well, depending on the situation. While entrepreneurs are usually noted to have ambidextrous thinking, this is an equally important trait for all business leaders in today’s uncertain and unpredictable environment. Ambidextrous thinking can manifest as operational excellence and business transformation. Leadership in a VUCA environment means the ability to look at a problem with the efficiency and experimentation lens, and to know when and how to behave at any given situation. This becomes crucial in a post-pandemic world, where leaders are expected to not only focus on efficiency, but also on innovation.

How can a leader develop ambidextrous mindset? Is an ambidextrous mindset the key to building antifragile organizations? What are some of the leadership traits that can be honed into ambidextrous thinking in day-to-day business operations? Find answers to these questions and more in this fascinating keynote talk by a leading industry thinker.

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Ajit Prabhu
Chairman & CEO

QuEST Global
10.35 AM - 11.05 AM
Keynote Panel

Leadership agility as a transformative capacity should be a priority for leaders so that they can act as key enablers in the organization to develop new mindsets and capabilities. This will help in creating highly efficient teams and enabling the organization to accelerate growth, drive innovation, and adapt to the uncertain business environment. An effective model to drive leadership transformation is through a Center of Excellence (COE). Because a COE is an entity that provides leadership and is responsible for the dissemination of best practices in a specific area, it is an effective way to fuel leadership transformation.

But how effective is the COE model in leading leadership transformation? Should an organization set up a dedicated COE to fuel such a top-down transformation? How can the organization ensure that the leadership transformation led by the COE trickles down the rungs of the organization? This enthralling panel, comprised of eminent industry leaders and COE experts, will address these questions and more.

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Dipesh Amritlal Shah
Corporate SVP & Managing Director

Samsung R&D Institute India - Bangalore
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Vinita Gera
Senior Director & General Manager - India COE

Dell Technologies
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Ravi Chhabria
Vice President & Managing Director

NetApp India Private Ltd.
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Sumit Mitra
Chief Executive Officer

Tesco Business Services
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Session Chair
Nilesh Thakker
Managing Partner & Global Head

Zinnov
11.10 AM - 11.25 AM
Z Talk

Some say that passion is about our emotions, while purpose is the reason behind those emotions. Even others say that passion is about the ‘what’ and purpose is about the ‘why.’ In fact, passion gives us the fuel to stay the course; even when it may not seem possible, we do it anyway, because we’re passionate about it. Passion must be channeled as a force for the greater good, with purpose at its crux. Or else it can be counter-productive. Passion is often seen as an antidote to seemingly boring careers or something that we need in order to be happy in our work. But the truth is that not everyone has a true passion, and the ability to pursue it as a vocation. In fact, following our passion may be a dangerous career choice because passions can come and go, while purpose is more permanent.

Given this tussle between ‘passion’ and ‘purpose,’ how can leaders develop a strategy that melds the two? What are the traits of a leader who inculcates passion with purpose? How can this passion with purpose strategy help build antifragile organizations? Is passion with purpose the panacea to avoid leadership saturation? This exciting Z talk by a prominent leader will answer these questions and more, hopefully providing some food for thought.

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V Laxmikanth
Managing Director

Broadridge Financial Solutions (India)
11.30 AM - 11.35 AM
Closing Note
Inculcating a Growth Mindset to Thrive under COVID and Beyond

TRACK
4:30 PM to 7:05 PMIST

HEALTHCARE REVOLUTION

04.30 PM - 04.35 PM
Welcome Note
Zinnov Welcome Note

Despite the coronavirus pandemic stretching the capabilities of healthcare providers globally, thought is already being given to what healthcare will look like after the current situation abates. With many establishments caught short by shortages of equipment including ventilators and personal protective equipment, attention will undoubtedly fall on being better prepared for the next pandemic.

The practices and procedures are consequently being re-examined, with fundamental shifts likely across the three key areas:

  1. Controlling intensive care virtually
  2. New paradigms for infrastructure and investment
  3. Emergence of new growth opportunities and diversification
The first encompasses such activities as improving the flexibility of hospitals by constructing them to integrate infection controlling and intensive care systems. A ramping up of virtual care is also on the cards, meaning access to healthcare through digital or remote methods when possible, such as chatbots and contact with doctors via phones.

None of the countries, whether developed or developing or poor, have an infrastructure robust enough to cater to a large segment of the population simultaneously. There should be an increase in the amount of investments by the government for strengthening the healthcare industry with respect to private-public partnerships, leveraging technology to ease the burden on traditional healthcare infrastructure, and a stronger pharma supply chain.

Finally, despite, or perhaps because of, its destructiveness, the virus does open doors to new areas such as telemedicine, remote screening and even new collaborations between private and public healthcare.

This keynote talk will touch upon how healthcare organizations need to relook at the entire value chain to strengthen it, so it can go beyond resilience and become antifragile.

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Sidhant Rastogi
Managing Partner & Global Head

Zinnov

The previous editions of man-made catastrophes, sorted chronologically, as World War I and II, brought the largest power blocs to their knees. Bloodshed, loss of lives, and shattering of economies, were amongst the remnants of these biggest wars in history. Now, history has repeated itself, in a different manifestation – with countries still fighting, but not for power but for ventilators, life loss not due to arms and ammunitions, but because of a deadly virus, warriors not uniformed but Hazmat-clad - and the catastrophe not man-made but triggered by a submicroscopic organism - It is the time of the World War C.

Now is the time where healthcare has assumed precedence over anything else, and like never before. The panacea that humanity can cling on to, is our ability to replace hate and anger with care and compassion. Given this situation, how can digital technologies like Augmented Reality, Virtual reality, and telehealth, be leveraged to provide better and accessible care? What are the various psychological, behavioural, and economic impacts of World War C? What is the leadership protocol that can be adopted to emerge on the other side?

Be a part of this riveting keynote talk as the healthcare expert answers these questions, and shares insights on the massive metamorphosis that the healthcare system is undergoing, owing to the pandemic.

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Dr (Prof) U S Vishal Rao
Head Neck Surgical Oncologist & Robotic Surgeon

HealthCare Global (HCG)

The current system of healthcare is siloed, which makes it cumbersome to provide the best possible results at the lowest possible costs. This fragmented system results in duplication of work and increases the cost, while also reducing patient satisfaction. Value-based healthcare will bring together all modalities of care delivery to create a well-coordinated ‘continuum of care.’ In value-based care, patients are at the center of care and providers are incentivized to provide appropriate care and treatment, designed to promote health and wellness rather than excessive treatment and profits.

Most healthcare systems largely operate on the fee for service model, which has high out of pocket expenditure and inadequate infrastructure and technology support. Lack of IT integration and limited accessibility of electronic medical records (EMRs) are added challenges. The central data repository for predictive analytics and treatment planning has a long way to go.

A healthcare system that isn’t siloed, has all the necessary interoperability challenges addressed, and leverages technology to provide predictive diagnosis and treatment, isn’t a utopian dream but needs collective will and effort to make it happen. How can healthcare organizations and medical devices companies work together to accelerate smart health? What are some of the inherent challenges that Technology Service Providers can solve for across the healthcare value chain? Be a part of this engaging Fireside Chat to get answers to these questions and more.

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Dr. Geeta Nayyar
Executive Medical Director

Salesforce
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Jyotirmay Datta
EVP & Business Head - Medtech & Lifesciences

L&T Technology Services
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Session Chair
Kali Durgampudi
CTO | CIO | Board Member | Innovator | Mentor | Advisor

As healthcare continues the shift into more patient-centered care, it’s imperative that interoperability be prioritized to drive care outcomes and improve patient access to data. Achieving interoperability in practice has been a gradual process, but patients, payers, and governments around the globe are driving change. With the access patients now have to consumer devices and technologies, it won’t be long before demand for more health information will drive a new level of connectivity across healthcare technologies. While patient portals and wearables have improved patients’ engagement in their own care, they have not created a shift in overall patient behavior, as fitness data without context is not always perfectly actionable.

We will only see a sustainable shift in healthy behaviors when interoperability enables patients to have ready and simple access to their entire health history, allowing them to track the benefits of making healthier decisions. With technology constantly evolving and options for receiving information increasing, health information exchange is critical for improving interoperability, and consequently, patient outcomes.

However, healthcare organizations and medical devices companies are struggling to find the perfect balance between interoperability and patient data security. How can healthcare organizations prioritize interoperability without compromising on data security? What are the regulatory amendments that will help ease interoperability across the healthcare value chain? Get answers to these questions and more in this fascinating keynote talk by a leading healthcare industry expert.

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Amit Phadnis
Chief Digital Officer | GE Corporate Officer

GE Healthcare

The complexity and rise of data in healthcare means that Technologies will increasingly be applied within the field. Several types of technology are already being employed by payers and providers of care, and life sciences companies to glean insights on the tons of data being created across the healthcare value chain. The key categories of applications involve diagnosis, personalized medical treatments, patient engagement and treatment adherence, and administrative activities. Although there are many instances in which technology can perform healthcare tasks as well as or better than humans, implementation factors will prevent large-scale adoption for a considerable period.

How can healthcare outcomes be reshaped by leveraging technology better? How can healthcare organizations harness the full potential of technology to enhance patient experience as well as provider experience? These questions and more will be addressed in this interesting keynote panel comprised of leading global healthcare experts and technologists.

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Geetha Manjunath
CEO and Co-founder

Niramai Health Analytix
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Steve McCarthy
VP Digital Innovation

Sparta Systems
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Gerd Hoefner
Managing Director & President

Siemens Healthcare Private Limited
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Ram Rangarajan
Vice President

Stryker Global Technology Center India
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Session Chair
Sivaram S
Engagement Manager

Zinnov

Healthcare Nation - The Possibilities of India's Health StackHealthcare revolution has hit a new peak with the pandemic. Globally countries are moving to provide patients to access healthcare services, leverage telemedicine, access healthcare records online and contactless payments to ensure safety and convenience to all specially the elderly and the poor. In India, with elderly and low income population having computer illiteracy, access to computer and healthcare services are finding it difficult for a better healthcare access and recovery.

Government of India has created National Health Stack (NHS) based on the principles of the India Stack which is cashless, paperless and presence-less with a distinct consent layer, as part of the Ayushman Bharat Yojana. This provides an opportunity to the healthcare ecosystem to be a part of this transformative change and have India’s healthcare completely re-imagined. Access to healthcare stack will provide the needy and elderly the access to have better health facilities, at their convenience at home and avail the govt schemes for a better health and recovery.

This session discusses the life changing changes across the healthcare eco-system wrought by the health stack, challenges on the implementation and the concerns of patient data security.

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Sanjay Jain
Partner

Bharat Innovation Fund
07.00 PM - 07.05 PM
Closing Note
Caring Digitally: Unlocking Digital Technologies for Next-gen Healthcare
TRACK
9:00 AM - 11:35 AMIST

MODERN INTELLIGENT WORKPLACE

09.00 AM - 09.05 AM
Welcome Note
Zinnov Welcome Note

The definition of a modern intelligent workplace is undergoing a rapid metamorphosis, courtesy of the global pandemic. Modern workplaces are moving beyond the corporeal aspects where hot desking, smart elevators, intelligent whiteboards, or smart meeting rooms are no longer deal-breakers. With remote working becoming the new normal, technologies and tools will define the future of work and will be at the heart of an intelligent workplace. It will be defined by the level of productivity, agility, security, and collaboration it brings to the equation.

Given this, what are the core technologies that will transform workplaces into ‘modern’ and ‘intelligent’? Does your organization have the right tools and strategies to help you traverse the journey to a modern intelligent workplace? What role will leadership play as you make this shift? Discover in this exciting Zinnov keynote talk by a leading intelligent workplace expert.

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Praveen Bhadada
Managing Partner - Emerging Tech & Private Equity

Zinnov

The COVID-19 era has facilitated an experiment of the largest remote working across the globe. Until recently, very few companies had developed a remote-first approach, where most of the teams work remotely, with no centralized office as such. It is not easy to have things running smoothly as most roles require close collaboration, especially when working in a cross-functional team. This can be hard to achieve even when in the same physical space, but needs even more support, structure, and attention when everyone is working remotely. The discontinuity and business challenges caused by COVID is further causing tougher challenges of social isolation, loss of productivity, reduced connectedness with the team and motivation. The good news is that leading a high-performance remote team does not have to be a struggle. The key is to be highly focused on the practices that will make the biggest difference to a remote team’s effectiveness.

This keynote talk by an eminent industry leader will focus on the why, the what, and the how of fostering high-performing teams remotely, the role of organizational culture, collaboration paradigms, communication best practices, technology tools, techniques, and processes.

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Rick Bergman
Executive Vice President, Computing & Graphics

AMD

COVID-19 has compelled many industries to relook at their processes and organizational idiosyncrasies. Organizations have had to make an overnight shift in their technology infrastructure to ensure business continuity and to enable seamless transformation into a remote work scenario. Even in a post-COVID world, organizations will have to ensure that they have a flexible and adaptive technology architecture in place – one that can evolve as per user requirement and changing workplace dynamics.

How can organizations transform their digital infrastructure to become more flexible? How can they evaluate their current architecture for adaptability? What role does leadership buy-in play in defining technology architecture for flexibility and scale in a post-COVID world? Be a part of this Fireside Chat and gain insights on defining technology architecture that is not only flexible but also built for scale.

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Sarv Saravanan
Vice President - Global Modern Work Domain

Microsoft Global Services Center India Pvt Ltd
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Praveen Bhadada
Managing Partner - Emerging Tech & Private Equity

Zinnov
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Manish Choudhary
Senior Vice President, Software

Diebold Nixdorf
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Session Chair
Pari Natarajan
CEO & Co-founder

Zinnov

In a survey, 70% of organizations revealed that ‘productivity’ is one of the topmost concerns when it comes to prolonged remote working. Collaborating with co-workers, managing time and schedule, inability to balance work and life – these are some of the other key challenges that many employees are grappling with. Workplace analytics can solve for these challenges by helping organizations gain specific insights and make data-led decisions. It can be the key to becoming a truly ‘Intelligent’ workplace.

What are the tools and technologies that will enable organizations to leverage workplace analytics to its full potential? How can organizations balance the line between analyzing workplace analytics and intrusive monitoring? Get more insights on how workplace analytics can help organizations improve collaboration and productivity in this interesting keynote talk.

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Ashish Khushu
Chief Technology Officer

L&T Technology Services

Digital dexterity is the sustained organizational capability to harness existing and emerging technologies to drive better business outcomes. Digitally dexterous organizations keep pace with the world that is rapidly going digital. To bring in digital dexterity, a specific set of mindsets, beliefs, and behaviors are imperative, rather than a set of tech skills. And to build truly digitally dexterous organizations, leaders need to tick the boxes against digital mindset, digital talent, digital collaboration tools, and digital learning. Not only does digital dexterity bring in organizational agility to adapt to an uncertain and unpredictable crisis like the ongoing pandemic, but also ensures that the people and the workplace adapt and thrive under these external stressors.

But how can leaders ensure a digital-first mindset that will lead to organizational digital dexterity? What are the factors critical in promoting digital learning as an effective tool towards building digitally dexterous organizations? How can organizations build digital, intelligent workplaces that will provide the necessary agility to create digital dexterity?

This enthralling panel, comprised of leading industry veterans and technology practitioners, will address these questions and more.

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Sandeep Dasgupta
Vice President Technology, India - Gaming Systems

Scientific Games India Pvt. Ltd.
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Deepak Visweswaraiah
Vice President, Platform Engineering

Pegasystems
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Rakesh Singh
Vice President and General Manager

Citrix India
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Ramkumar Narayanan
VP Technology and Managing Director

VMware
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Session Chair
Santosh Kulkarni
Global Leader - Global Transformation Centres (GTC) Business Unit

IBM India Pvt. Ltd
11.10 AM - 11.25 AM
Z Talk

Today, we live in an India where being an entrepreneur is celebrated. Start-ups are in the news when they receive funding (the more zeros on the check, the bigger the headline). And they truly become heroes when they manage to sell and exit from their companies.

So what we are celebrating, really, is the story of Success. The question is, what is success? If one achieve victory, at the cost of one’s principles, is that true success? 12 years after writing the book, ‘Stay Hungry Stay Foolish,’ Rashmi believes it’s time to tell a new kind of story.

Because the stories we tell ourselves make us who we are.

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Rashmi Bansal
Author
11.30 AM - 11.35 AM
Closing Note
Leading with Purpose - Traversing to Inclusive, Equitable, Diverse in an Intelligent Workplace

TRACK
4:30 PM to 7:05 PMIST

TALENT MANIFESTO

04.30 PM - 04.35 PM
Welcome Note
Zinnov Welcome Note

Companies today are at the edge of a new frontier. The recent events have made remote working a definite possibility in the long run. An increasing number of organizations are now looking at having their majority of workforce work remotely, which offers a profound opportunity to benefit both the employees and the organization. But are all employees and organizations capable of being productive when working remotely? Would it be counter-productive to have all roles working from home? Is there a way to find the perfect balance? This is going to be a critical decision for companies in the next few quarters and will be a game-changer in the near future.

How do we scientifically identify the roles that can continue to work remotely? What are the roles, skills, systems, and tools required to make this a possibility in the long run? How do can organizations measure the ROI of this tech infrastructure spend vis-à-vis employee productivity? This keynote talk will explore the work from home capability index which will provide the needed tool for companies to make an informed decision on the roles that can be managed remotely and how to measure and enhance employee productivity in the remote working scenario.

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Vijay Swaminathan
CEO & Co-founder

Draup

COVID-19 has thrown a daunting yet pertinent challenge to companies, an expedited digital transformation timeline for all, irrespective of their current capabilities. The significance of Upskilling and Reskilling employees has increased by manifold, especially in the current volatile, uncertain, complex, and ambiguous business environment. Companies that do not take this time to upskill their employees will soon find themselves in a vulnerable position. As work from home and remote operations become the new normal, cross-functional expertise and better competencies will determine not just survival for the employees but also their roles. As we step into this new normal of a hyper-digital world, investing in employee reskilling and upskilling will give companies big returns as well as an edge over their peers.

This Fireside Chat between top talent experts from the industry will open up the discussion on new skills and competencies that will be needed to compete in the new normal, how employees and organizations can identify the gaps in their skillsets, and the different ways in which companies can enable upskilling and reskilling in the remote setup.

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Shraddhanjali Rao
Vice President Human Resources

SAP, India
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Sudeep Ralhan
VP, People

Walmart Labs India
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Session Chair
Deepak Ojha
Associate Director

Draup

Employee value proposition (EVP) is critical to attracting, retaining, and engaging talent. The coronavirus has largely crippled the global economy and the labor market. Hiring has either been frozen or dramatically reduced, and chances of talent leaving an organization on their own will be much smaller. In times like these, organizations have less focus on the EVP. It is imperative that at these uncertain times, organizations’ focus should be on employee engagement and keeping employee morale high. Any organization that wants to be strong at a time when the labor market is reshaping itself, cannot afford to ignore employer branding. And if original promises cannot be fulfilled due to the pressure caused by the coronavirus, new, altered promises must be formulated and shared with employees. To retain top talent and keep overall employee morale high, what are some measures that can be taken to make employees feel heard and seen? Who has the onus of keeping employees engaged – just the HR or managers across the organization?

This pertinent keynote talk by an eminent thought leader will focus on how to build, measure, and focus on EVP to enhance brand value and employee engagement for organizations during and post the COVID era.

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Sheenam Ohrie
Vice President, Data & Mobility Engineering

Dell Technologies
05.45 PM - 06.15 PM
Keynote Panel

While the gig economy isn't new, recent and fundamental changes in the work culture across organizations due to COVID-19, have changed the conversation scape of the online talent market. Remote working has brought in drastic changes in the work culture, necessitating engineering and HR leaders to work together in the new, online digital paradigm. From outlining a product roadmap to finding the right talent to build the product from ground up, engineering and HR leaders need to work seamlessly now more than ever.

Hence, companies across industries need to immediately shift to a digital construct for all aspects of talent from recruitment, interview, to onboarding, employee experience, and remote employee engagement, as well as for building high-performing engineering teams with this talent. With flexibility and remote working steadily bubbling to the top of employee expectations in the workplace without compromising on the productivity or the product vision, HR and engineering leaders are working on multi-phased plans to address these new demands, accelerated by COVID-19 and the consequent mandatory work-from-home directives. Over the next few weeks and months, leaders will need to focus on key areas that impact employee experience and performance, in an online world.

What are the technologies that will be key to manage Communications, Productivity, and Recruitment in a long term remote scenario? How can engineering and HR leaders chart the course for the next normal in the post-COVID, remote reality? How can companies effectively leverage digital technologies for recruitment, onboarding, productivity, and employee satisfaction? What are the Agile Assessment Solutions to support a remote work environment? How effective are digital collaboration tools in sustaining high-performing teams? How can companies stay connected and engage meaningfully with top-tier talent digitally? How should engineering and HR leaders’ thinking evolve to manage high-performing teams in the midst of a crisis?

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Bhalchandra Namjoshi
Managing Director & Head of India Operations

MINDBODY
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Ruchi Bhalla
Vice President Human Resources (Asia Pacific) | Country Head - Delivery Centers, India

Pitney Bowes India Pvt Ltd
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Randal Newton
Vice President Engineering

Trane Technologies
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Stella Joshua
Senior HR Business Partner, Technology

Uber Technologies
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Session Chair
Mohammed Faraz Khan
Principal & Head of G.A.P. Delivery

Zinnov

Previously unencountered scenarios such as COVID have brought the realization that past experiences may not always equip leaders adequately to navigate and lead during untested times. There has been increasing interest in identifying and developing the leadership fundamentals that enable adaptation and agility to face and overcome changing realities. The mindset of a leader being a knower or a learner makes a big difference, and a mindset shift helps to be more effective as a person and leader.

This session will help the leaders to understand the difference between the knower and the learner mindset and how to transform the mindset to become an effective leader at all times.

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Roopa Unnikrishnan
Head of Strategy

HARMAN
06.40 PM - 06.55 PM
Fireside Chat

Talent has been at the core of any organization’s success – be it in creating value, driving business outcomes, or building lasting organizations. And talent transformation does not equate to building capabilities alone – it includes honing business acumen, transforming a growth mindset to an ambidextrous mindset, and nurturing intrapreneurial thinking across the organization. What are some of the talent transformation strategies companies have used effectively? How can you speed up the setup and maturity of global teams while minimizing the risk of talent transformation? What can leaders do differently in the post-COVID era of remote working to be able to drive business value for the larger organization?

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Nilesh Thakker
Managing Partner & Global Head

Zinnov
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Session Chair
Rishav Khemka
Engagement Manager

Zinnov
07.00 PM - 07.05 PM
Closing Note
Rewriting the Future of Human Potential
TRACK
9:00 AM - 11:35 AMIST

THE NEXT NORMAL FOR BFSI

09.00 AM - 09.05 AM
Welcome Note
Zinnov Welcome Note

Phygital is where digital experiences seamlessly blend with physical ones. And this is where the future of the Indian BFSI sector lies. Focusing on growth while addressing the ever-changing needs and expectations of customers through a combination of physical and digital experiences will be a significant part of the next normal for BFSI companies. This transition is expected to be driven by investments in customer-centric applications, cybersecurity, compliance, risk management, and Artificial Intelligence-driven investment and trading products. Soon, BFSI companies will need to balance adopting new technologies while maintain profitability to stay ahead of the competition.

The emergence of new-age FinTech companies and the constantly evolving regulations in the BFSI space, technology and customer behavior have added newer challenges for BFSI industry to tackle. What does the next normal look like for BFSI companies? Is emerging technology adoption the key to holding the attention of the millennial customers? What are the opportunities and challenges that the BFSI industry will have to face in the post-COVID era?

This Zinnov keynote will focus on the new normal for the BFSI industry, accelerating adoption of emerging tech to transform to a digital-driven enterprise, and the challenges and opportunities for BFSI companies in the post-COVID era.

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Mohammed Faraz Khan
Principal & Head of G.A.P. Delivery

Zinnov
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Pavan Krishnamurthy
Engagement Manager

Zinnov

The scope and speed of evolution in regulations, changing customer behavior, new business models, and technology have led to the emergence of new competitors for BFSI companies in the form of FinTech and technology companies. While BFS companies are working on defence products like Fraud Detection, Cybersecurity, and Compliance, Amazon, Google, and Alibaba have entered the finance domain with multiple payment and lending products. The entry of Tech Giants in the BFSI segment imposes a huge threat to the traditional banks as they battle to retain customers without impacting revenue. Additionally, FinTech companies have started giving tough competition to major players in every BFS vertical by simplifying access to banking products. Banks are now working towards digitalizing their offerings and services to protect their revenues and market share. What does the hyperconnected world of tomorrow look like from a banking and financial services lens? What can incumbents do to protect their market share, while also holding their own against newer entrants?

This keynote talk by a BFSI veteran will share insights on the ever-changing landscape of the BFSI sector, how technology and new tech competitors are disrupting traditional banking, and how BFS companies can adopt digital strategies to transform and compete in an increasingly hyperconnected world.

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Bo Svejstrup
Executive Vice President, CIO of Core Banking IT & Data

Danske Bank

The last few years have brought in dramatic changes in the banking sector. From the merger of banks to liquidity crisis to frauds, banks have gone through many changes and challenges. On the regulatory front, banks must now contend with numerous requirements that are often un-finalized or under revision. It is imperative for banks to consider modernization of their legacy systems and transform by leveraging emerging technologies such as AI, ML, Blockchain, etc., to ensure that they are on track in their compliance modernization journey, and at the same time, remain sustainable and profitable in this increasingly disrupted era. Customer data security and privacy has increasingly becoming complex and a prime concern; hence banks must now look at collaboration and partnerships with FinTech, e-Commerce players, and tech vendors to innovate at a rapid rate to cater to a different demographic with ever-changing needs.

Join us for an interesting session where leaders will debate and discuss on what will drive banks in the near future, what are the opportunities and challenges, and how banks can emerge as innovative and digital financial institution amidst the numerous regulatory, privacy, and security mandates.

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Chakrapani Mantena
Managing Director

Morgan Stanley
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Punit Sood
Head of India

NatWest Group
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Session Chair
Mohandoss Thulasidoss
Advisor

Zinnov

Indian BFS GCoEs have evolved from being global shared services centers to IT centers and to technology delivery centers. Today, BFS GCoEs are at multiple levels of maturity, with only a handful of them acting as true transformation hubs for their Global Organizations. With disruptions in technology, changing regulations, and the emergence of FinTech and global tech competitors, BFS companies are aggressively building digital products to remain competitive. Indian BFS GCoEs have the talent to build 75% of all BFSI digital products, but only 30% is being currently built from the subcontinent. Indian BFS GCoEs have an opportunity to become the innovation engine for their HQs. What can BFS GCoEs do differently to become true innovation hubs for their HQs? How can BFS GCoEs accelerate the adoption of digital technologies in the face of stiff competition from FinTech companies and Tech Giants?

This keynote talk by an industry veteran will share what the future holds for the Indian BFSI GCoEs, transitioning towards becoming transformation hubs for HQ, and adopting emerging technologies and digital engineering to build digital products for today and the future.

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Srini Krish
President

Fiserv Global Services
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Session Chair
Nikhil Kulkarni
Principal

Zinnov

BFSI sector is increasingly being disrupted by changing customer behavior, regulations, and the emergence of new competitors in the form of FinTech companies and Tech Giants. Technology is now at the core of business growth strategy for BFSI companies to stay ahead. The first wave of technology adoption such as banking applications, cloud, mobile banking, etc., transformed traditional banking for good. The next wave of technologies such as of AI/ML, Blockchain, Data Science, Big Data Analytics, Automation. Etc., will disrupt the BFSI sector further. Increasing investments in Digital Engineering is to optimize the middle and back-office operations as well as to develop digital solutions for end customers. However, what are the criteria that a leader needs to consider when channelizing the digital investments? How can BFSI organizations measure the ROI on their digital investments?

This keynote panel will comprise of leading industry thinkers and veterans who will discuss how BFSI leaders should identify and build futuristic and resilient technology solutions, find the right technology partner experienced with the BFSI industry, and change the leadership mindset to see value in disrupting the current setup.

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Sunil Shah
CEO and Global Head for SG GSC and SG EBS

Société Générale Global Solution Centre
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Sumit Chadha
Head of Enterprise Shared Services

XL India Business Services Private Limited, AXA XL, a division of AXA
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KV Dipu
President & Head of Operations, Communities & Customer Experience, India

Bajaj Allianz General Insurance
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Session Chair
Ramanathan Srikumar
Senior Vice President, Head of Industry Solutions Group

Mphasis
11.10 AM - 11.25 AM
Z Talk

‘India Stack’ has introduced a new way to promote digital inclusion and help government agencies and entrepreneurs achieve economic inclusion in India. India Stack is a set of Application Programming Interfaces (APIs) that allows governments, businesses, start-ups, and developers to utilize a unique digital infrastructure to solve India’s hard problems by leveraging presence-less, paperless, and cashless services to deliver. But are digital and financial inclusion one and the same? What are the digital factors necessary to drive financial inclusion at the grassroots level? How can India’s technology prowess be leveraged to solve for the country’s numerous socio-economic problems?

This talk by an eminent expert will touch upon how India Stack has enabled the promotion of digital inclusion and introduced a new way of thinking to apply digital solutions to India’s socio-economic problems.

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Meghana Reddyreddy
Playground Orchestrator

iSPIRT Foundation
11.30 AM - 11.35 AM
Closing Note
Disruptive Lens: Time for a New Breed of Bankers

TRACK
4:30 PM to 7:35 PMIST

INNOVATION 3.0

04.30 PM - 04.35 PM
Welcome Note
Zinnov Welcome Note

We have been observing innovation for a while, have invested, and made commitments to innovate, but are all still trying to get it right. Any entrepreneur, innovator or business would agree that we witnessed a heightened innovation environment in the current pandemic. We are seeing organizations withstanding external shocks, and some even thriving or being ‘antifragile.’ As we move towards a new normal, this session helps us reflect on - What makes innovation work? What stops it from working? What creates the conditions for it to work and not work?

This keynote talk by an innovation expert focuses on how to unlock innovative mindsets and capabilities needed for an organization to become antifragile.

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Atit Danak
Principal & Head of CoNXT

Zinnov
04.50 PM - 05.05 PM
External Keynote

If we compare the start-up world to corporate innovation, we realize that even some of the unicorns that are known for breakthrough innovations, have had very simple starts – like solving a meaningful problem, creating a product or delivering it in a new way. After multiple learnings and pivots, the success was one that eventually followed.

However, large enterprises that have a ‘first-time right’ dominant DNA, often expect their innovation teams to show them ways of making big dollars and unlocking great market opportunity from day one. This often creates disappointment for those part of the innovation process or looking at it from outside. But the fact is that innovation is not a serendipitous game changer, but a ladder one needs to climb step by step. Our speaker today, is a senior industry leader and innovation orchestrator, who will throw light on what to expect from your innovation journey as a corporate entity, and how to ensure it’s not a paralysing experience but a simple enough one for everyone to get onto.

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Dhaval Buch
Interim CEO, Bristlecone, and Group Technology President, Mahindra Group

Bristlecone, and Mahindra Group

India has long been known for a large talent pool - especially for science and engineering, numerous universities, significant investments in R&D, and a thriving start-up ecosystem. In many cases, global and Indian business leaders have successfully leveraged these factors to drive their organization’s innovation agenda. This, coupled with government’s initiatives on innovation like Atal Innovation Mission and Start-up India, has contributed to improving the country’s performance on the Global Innovation Index (rising from 81 in 2015 to 52 in 2019). A lesser known and commonly missed fact is the role of global R&D centers, Indian MNCs, and start-ups in building products and solutions for the world.

But how can more companies and organizations leverage these X factors to drive global innovation and build new-age solutions? What are the challenges along this path? How can leaders across the Indian ecosystem replicate the success and learnings?

At Zinnov Confluence, we bring to you success stories of leaders from MNCs and start-ups who got the innovation journey, in and from India, right. This panel with eminent leaders and innovation veterans will deliberate on highlighting key learnings for everyone in the ecosystem who is on a similar path.

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Naren Ravula
VP, Head of Product Strategy & Deployment

Flipkart
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Madhurima Agarwal
Director – Engineering Programs | Leader – NetApp Excellerator

NetApp India Private Ltd.
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Sukumar Bargale
Head - Product Engineering & IOT

Tech Mahindra
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Session Chair
Rajesh Nambiar
Chairman & President

Ciena India Pvt. Ltd.

Zoom, WebEx, Teams and many more online platforms have become the new way of collaborating for most teams across the globe. Whiteboard applications have been an interesting way for engineering and product teams to collaborate. Even before COVID-19, moving to the Cloud was an agenda for many organizations. So clearly, the technology exists, there is willingness, and in current times, a necessity to innovate in a remote environment.

While many organizations think through how they can make remote innovation possible, this Zinnov Confluence session is aimed at answering questions such as what are the changes needed in the leadership mindset to foster innovation in a remote scenario? What are the inherent challenges of such a dynamic and how can organizations overcome them? What processes need to be in place while while transitioning to remote innovation processes?

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Girish Kamath
Vice President & Managing Director

Scientific Games India Pvt. Ltd.
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Session Chair
Namita Adavi
Project Lead II

Zinnov
06.05 PM - 06.20 PM
External Keynote

Transformation of an organization’s services and functions to adapt to fast changing technology and customer needs is inevitable. However, with this widely accepted truth why do some organizations look at investment in innovation as a risk while others look at it as an opportunity, we noticed that the ones who respond to these changes as an opportunity, have a strong innovation culture and process, in addition to technology capabilities. Employees in these organizations are able to approach activities differently – contribute to customer experience, design, and future business. So what enables them to do this?

In this riveting keynote talk, we bring to you a leader who has enabled an organization to keep an eye for future signals, embrace change, and respond quickly to harness its maximum potential. Our focus will be on internal innovation where we will be highlighting key learnings on de-risking and innovating on the front foot.

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Rathnaprabha Manickavachagam
Managing Director, Head of Innovation and Digital Transformation

Société Générale Global Solution Centre

Corporate leaders see potential in the start-up ecosystem’s ability to innovate and help in solving key business problems. In fact, an increase in open innovation programs, corporate accelerators/incubators, and CVCs demonstrate the belief in and the potential of external collaboration. However, not every company is able to collaborate rapidly and meaningfully with the ecosystem. Unclear goals, insufficient leadership buy-in, incorrect start-up audience, ill-defined structure and processes are some of the key issues that lead to failure of external innovation programs. So what can companies and leaders do differently? What are the changes at a leadership level and an organization level that will ensure success?

This fireside chat brings to you leaders who have overcome the growing pains of setting up open innovation programs and share their take on the best way forward.

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Dileep Mangsuli
CTO - India, HTC

Wipro GE Healthcare
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Nithin Kamath
CEO

Zerodha
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Session Chair
J C Vishwanath
Engagement Manager

Zinnov

Societies face extremely complex problems, and our innovation systems are not yet able to sufficiently provide solutions that are effective and accessible at scale. Our Z talk speaker, Dr. Jagdish Chaturvedi is an ENT surgeon and a medical device inventor, who is working on solving for some of the most common issues doctors and patients face in less developed parts of India. He brings to us experiences, anecdotes, insights, and failures while inventing and commercializing medical devices.

This session will have great learnings for entrepreneurs, intrapreneurs, designers, engineers, and leaders on, on the ground realities of time, money, coordination, and teamwork required to develop and launch innovations.

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Dr. Jagdish Chaturvedi
Founder & CEO | Consultant ENT Surgeon

HiiiH Innovations Pvt Ltd | Fortis Hospital

The COVID-19 pandemic and the global lockdown have disrupted every industry sector. Companies will need to accelerate the differentiation of their offerings and transform their innovation models. Investment in new technologies will continuously enhance innovation and drive sustainability. Technologies like 5G/IoT, Edge Computing, RPA or AI are already disrupting the market and will act as a catalyst to navigate through the pandemic and accelerate the introduction of new business models as a differentiator.

In this riveting keynote, the speaker will focus on four areas of business activity that will help companies recover quickly: Customer, Supply Chain & Operations, Product Development & Innovation, Sustainability & Planet-Centricity.

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Shamik Mishra
Vice President - Research and Innovation and Global Industry Chief Architect - Communications

Altran
07.30 PM - 07.35 PM
Closing Note
Why an Integrated Approach to Innovation is Imperative to build Antifragile Organizations
TRACK
9:00 AM - 11:35 AMIST

ASIA - THE EPICENTER OF THE NEW WORLD ORDER

09.00 AM - 09.05 AM
Welcome Note
Zinnov Welcome Note

What was once known as a hub for cost arbitrage is now a hotspot for talent, technology, and innovation. The openness of the customers to embrace new technologies, social penetration, and the ever-increasing consumption of mobile Internet, are a few characteristics of the Asian market that make it a hotbed for digital innovation. For many years now, it has been extensively discussed by trade gurus and technology experts that Asia will emerge as a market that offers massive potential. The future has arrived much earlier than expected – with top spots in the Global Innovation Index occupied by countries like Singapore, Israel, The Republic of Korea, Japan, and India, Asia is clearly a global gateway to innovation, technology, and market.

What are the other factors that make Asia the hub for innovation, technology, and market? How can political will in the region help propel Asia as the global gateway to innovation? What should organizations factor into when looking at Asia to invest in? Get insights on these and more in this enthralling keynote talk by a Zinnov leader.

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Nilesh Thakker
Managing Partner & Global Head

Zinnov
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Amita Goyal
Principal & Head of GCoE Practice

Zinnov
09.30 AM - 09.45 AM
Fireside Chat

Heterogeneity owing to the multiple cultures, languages, and ethnicities that the land has been home to – yet a single thread connecting it all, creating a unique identity.

A congruence with the rest of the world, courtesy of the multiple invasions and colonialism for centuries.

The ability to adapt – both innate and fostered.

The art of getting things done – the science of shortcuts – the technique of replicating technologies and the immense capability to scale.

The Asian continent is a brand by itself – with a strong identity, and on a journey to create the much-needed global attention, read ‘brand recall,’ and en route to retaining global attention, read ‘customer loyalty.’

Be a part of this fascinating keynote talk by a leading Asia expert on the Asian brand strategy and get insights on what it takes to sell the invisible, the intangible, the impalpable.

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R Balki
Indian Filmmaker

Hope productions
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Session Chair
Sidhant Rastogi
Managing Partner & Global Head

Zinnov
09.50 AM - 10.10 AM
Fireside Chat

Shinzo Abe, Prime Minister of Japan, once said that Japan, the US, and India are countries that share “fundamental values and strategic interests.” Their trilateral cooperation is clearly critical to fostering a free and open Indo-Pacific region.

What is the scope of these nations coming together for business? Is it time to say ‘JAI’? What are the possible marvels that can be unraveled if these nations work together – on a potential breakthrough technology, or a global innovation, or take on the global ecosystem as a whole?

Get your answers at this riveting fireside chat between industry veterans and technology experts who follow the Asian market closely.

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Takashi Suzuki
Director General

JETRO Bengaluru
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Raj Kumar Srivastava
Deputy Chief of Mission

Embassy of India, Tokyo
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Session Chair
Amita Goyal
Principal & Head of GCoE Practice

Zinnov
10.15 AM - 10.30 AM
External Keynote

The world is changing rapidly with new behaviors and rules being defined as the new normal. There have been disruptions across Small Businesses, Enterprise, Supply Chains, Processes and even our social lives. Not only has Social Distancing reduced the number of people at a place at a given time, businesses are being forced to go online and look at newer ways of operating.

To shape up the new world, Industry 4.0 needs to be accelerated, business models need to be reshaped and trust needs to be rebuilt. How can Asia move towards a sustainable future in such times? Although the most important, going digital, is just one of the few ways to move ahead. Be a part of this exciting keynote session by Sameer Garde to know more how Asia can come together as one and fight the crisis.

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Sameer Garde
President, Cisco India & SAARC

Cisco Systems India Pvt. Ltd.

The United States demonstrates a downward trend in the number of companies featured in the Forbes 2000, from 776 in 2003 to 574 in 2019. On the other hand, China and Hong Kong have seen a phenomenal rise from 43 companies being featured in Forbes 2000 in 2003 to a whopping 309 in 2019. The APAC region constitutes 40% in the geography-wise split of the regions housing the enterprises featured in Forbes 2000.

In a race for establishing dominance over the continents and creating a competitive positioning, a key differentiator and a critical enabler is Asia’s prowess in innovation. The truth that pathbreaking innovation is happening beyond the Silicon Valley, is getting profound with Asian companies such as Hindustan Unilever, Samsung Electronics, Meituan Dianping, etc., occupying significant positions in the global innovation rankings. What are the other examples which emphasize the significant competition that the APAC enterprises are posing at a global scale? What is Asia’s appetite for dominance? How is Asia redefining innovation?

Witness this riveting keynote panel discussion with leading technology and Asia experts, and look through the lens of Asia.

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Manish Dalal
Senior Vice-President and General Manager

Endurance Asia-Pacific
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Manish Kasliwal
VP and Chief Business Development Officer, Asia

American Tower [ATC Asia Pacific Pte Ltd]
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Sanket Atal
Managing Director

Intuit India
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Jaya Kumar K
VP and Managing Director, Sabre Bengaluru GCC

Sabre Travel Technologies Private Limited
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Session Chair
Rajat Kohli
Partner

Zinnov
11.10 AM - 11.15 AM
Closing Note
AatmaNirbharta - the Art of Self-reliance

TRACK
4:30 PM to 8:00 PMIST

TECHNOLOGY - NOW, NEXT, AND BEYOND

04.30 PM - 04.35 PM
Welcome Note
Zinnov Welcome Note
04.35 PM - 04.55 PM
Fireside Chat

The ongoing pandemic has forced companies across the globe to rethink their business strategies. This wake-up call has pushed business leaders to launch and accelerate digital transformation initiatives to continue business outcomes and better prepare for the recovery phase. However, driving change during these chaotic and unprecedented times is challenging for business leaders.

In this riveting fireside chat with Jim Heppelmann, President & CEO, PTC and Pari Natarajan, CEO, Zinnov, learn about what it takes to build an antifragile company in unprecedented times by rethinking technology adoption strategies to drive business outcomes.

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James E. Heppelmann
President and Chief Executive Officer

PTC
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Session Chair
Pari Natarajan
CEO & Co-founder

Zinnov

An enterprise’s important asset is its data. It is imperative for the enterprise to safeguard its data to innovate, transform, and succeed, especially to become a data-driven digital enterprise. Although enterprises have been digitally transforming over the past decade, the path to completing this journey will take another decade yet. However, in light of the unprecedented events of the past few months, the window to become a digital enterprise has shortened to a mere 2 years. Enterprises that focus on Cloud, Agile development, etc., with robust modern data environments will be the winners in the next 2 years. Since data is at the core of this transformation, enterprises need to look beyond data resilience and build antifragile data enterprises of tomorrow.

How can data be managed effectively, given this acceleration of digital transformation window? How are IT admins being ramped up and skilled quickly, to build robust modern data environments? How can an enterprise scale its transformation rapidly?

In this keynote, hear from a global CXO, who will share insights for these key questions and more, to make an enterprise antifragile.

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Sanjay Mirchandani
President & CEO

Commvault
05.20 PM - 05.50 PM
Keynote Panel

The COVID-19-inspired transition to remote work has changed every industry that will perhaps persist even after the pandemic has passed. Many companies are relying on cloud services to make their rapid and large-scale remote working transitions feasible. The sudden transition to large-scale remote workforce, access to a wider group of partners, employees, and collaborators to its cloud network and the massive spike in cloud usage have made it imperative to have an enterprise-level cloud solution with stringent security measures in place. Enterprises need to relook at their traditional security models of the past several years to ensure that cybersecurity mitigates any new risks or threats arising from the sudden accelerated pace of cloud adoption. What are the security challenges that enterprises need to address to ensure secure workloads on cloud? Is cybersecurity talent the need of the hour, with more and more workloads being migrated on to the cloud?

This riveting fireside chat between leading technology and security experts will debate and discuss how enterprises need to focus on new challenges of security, privacy, and compliance, and the transformation strategy and roadmap to adopt and implement the new generation of cybersecurity.

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Krishna Sundaresan
Vice President, Engineering

Cisco Systems India Pvt. Ltd.
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Ashish Sinha
Chief Technology Officer, Markets & Transformation

Mastercard
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Hrishikesh Dewan
CEO

Ziroh Labs
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Session Chair
Vimal Menon
Partner & GM, Zinnov SAS

Zinnov

RPA has been at the forefront of accelerating the ‘flattening of the curve.’ Enterprises across industries are looking to adopt RPA in order to drive process efficiencies, enhance customer experience, amplify employee engagement, and drive business continuity. Hyper Intelligent Automation (HIA) is the latest buzzword that is disrupting the RPA space, which is the extension of Automation. HIA expands the capabilities of automation by using Process Mining, Task Mining, Intelligent Document Processing (IDP), Artificial Intelligence (AI), Analytics, and other cutting-edge technologies. The HIA journey is far from being complete, and the reinvention cycle will keep repeating itself as enterprises get more value-conscious and technology evolution continues to present more possibilities. Scale, growth, and implementation challenges persist, however. How can leaders address organizational silos to accelerate HIA adoption? What are the reskilling/upskilling initiatives that organizations can take up to address the skilled HIA talent deficit? How can leaders obtain HQ buy-in for HIA deployment?

This keynote will focus on key scaling-related challenge faced by enterprises, HIA COE setup and best practices, key talent tenets to set up an automation practice, and a detailed enterprise playbook for successful HIA adoption.

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Mark Foster
Senior Vice President, IBM Services and Global Business Services

IBM

With the rapidly growing threat of climate change, India is poised to take up the mantle of climate leadership, contribute actively in setting the agenda for future action, and act as a role model for sustainable growth. Businesses are aware that they can no longer be evaluated solely on business performance, but are obligated to fulfil social responsibilities as a company. Companies are increasingly leveraging technology to reduce greenhouse gas emissions, increase use of renewable energy, and recycling resources to reduce the environmental footprint of their operations. But is technology the be all and end all of envisioning a cleaner, more sustainable future? What else can organizations do on an everyday basis to reduce their collective carbon footprint? What are the lessons that the current pandemic can teach businesses?

This exciting talk from an eminent expert will cover the initiatives that one needs to endeavor to build a cleaner and sustainable future both at a company and at an individual level.

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Suman Bose
Co-founder | Executive Advisory Board Member

GoFar Growth Advisory & Investments | The Futures Project
06.35 PM - 07.05 PM
Keynote Panel

COVID-19 has had a mixed impact on Enterprise Software market. While solutions like digital health, collaboration, Edutech, etc. have become the need of the hour, other segments like Automotive software, Travel and Hospitality software, have taken a major hit. Enterprise software businesses across the globe are deploying different playbooks to combat the crisis, minimize its impact, adapt to new circumstances, and accelerate recovery.

What should be the focus areas for CXOs to successfully navigate through the crisis ? How can companies make changes within their product, GTM and growth strategies to build the ‘ new normal’ that customers live by ?

In this session, CXOs will discuss and share their perspectives on building the necessary dikes for enduring the repercussions of the pandemic and channelling them towards positive outcomes.

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Andy Youniss
President & CEO

Rocket Software
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Bob Conlin
President & CEO

Navex Global
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Susan Clark
General Partner, Portfolio Operations

TCV
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Session Chair
Praveen Bhadada
Managing Partner - Emerging Tech & Private Equity

Zinnov

The unprecedented events of the past few months have put the spotlight on AI, where the technology has been at the forefront of business continuity and redefining outcomes and experiences for a large swathe of workforce and customers across verticals, across the globe. Enterprises of the future will have to embrace AI to create a truly digitally connected enterprise to prepare for disruptive events by the way products and services are conceptualized, manufactured, marketed, and delivered. How can organizations work to transform their business with AI? What is the leadership mindset required to find this balance?

In this keynote session, Amit shares insights on Google Cloud’s AI principles and the leadership mindset required to realize value from AI in an enterprise.

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Amit Zavery
Vice President & Head of Platforms

Google Cloud
07.30 PM - 07.50 PM
Zinnov Keynote

Technology has always played a vital role in accelerating and redefining businesses. In the COVID era, technologies are increasingly enabling business continuity, reshaping business models, and rewriting consumer behavior. In the post-pandemic world however, we will find enterprises moving towards newer business models and innovative ways of operating business to accommodate the changes brought on by COVID-19. We will see how a host of existing and evolving technologies such as IOT, RPA, AI/ML, Robotics, Cloud, Edge Computing, Drones, and autonomous vehicles, if given the right thrust, can disrupt the way we work today and potentially (almost) disintermediate physical human presence. Now and in the future, these technology interventions will be in the industries’ crosshair more than ever.

The keynote will focus on how leaders need to break out of their conventional strategic mindsets and rethink their response to the challenges with accelerated adoption of technologies, focus on technologies that will define and shape contactless business models, and how leaders can manage the inherent scrutiny and challenges that will emerge on adopting game-changing technologies of now, next, and beyond.

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Nischay Mittal
Principal & Global Head – RPA

Zinnov
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Vaibhav Gupta
Principal & Practice Head | Private Equity & Principal Investor

Zinnov
07.55 PM - 08.00 PM
Closing Note
Infinite Reality - Living in an Immersive, Digital Construct