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AGENDA

KEYNOTE TRACK

08:00 AM - 09:00 AM

Registration

09:00 AM - 09:10 AM

Welcome Note

09:10 AM - 09:30 AM

Keynote Talk : Blitzscaling: Ambition, Readiness & Acceleration

09:30 AM - 09:50 AM

Keynote Talk : Building A Billion Dollar Mindset

Most entrepreneurs dream of building a billion dollar company. However, many of them get stuck and give up along the way. Only a handful manage to succeed in building and leading billion dollar companies. What differentiates these leaders from others is primarily their mindset. These leaders have an unparalleled positive attitude besides viewing failure as a learning moment and a catalyst. If you don’t develop that mindset, you will continue to work just as hard, but never reaching where you want to. Developing a billion dollar mindset requires stretching your current thinking. It's simply the level of commitment that sets the leaders of billion dollar companies apart from the rest. How do you cultivate such a mindset? How do you build a billion dollar business? How many companies are there that are really doing blazing their own trail on their way to becoming billion dollar businesses? What is different in their thinking, approach, and mindset?

In this riveting session, a leader from one of India’s unicorns will share his entrepreneurial journey of building a billion dollar business with a clear vision and focused mindset that helped him challenge the norm, forcing people to think beyond the ordinary.

09:50 AM - 10:10 AM

Keynote talk: The Will to Succeed – What keeps CXOs awake at night?

The difference between a successful CXO and others is neither a lack of strength nor a lack of knowledge, but rather a lack of will.

The will to succeed depends a lot on critical decision-making and the power to curb challenges . To attain success – both personally and at an organizational level – a CXOs need to see where the puck is going and get there first. The life of a CXO involves a lot of thinking and processing to stay ahead. In the journey of attaining success, it is essential for a CXO to think about the right things and critical to not worry about the wrong things – or perhaps, just worrying in the wrong way.

This keynote talk focuses on the factors that keeps the CXO on the move, in terms of thinking, challenging themselves, and setting new benchmarks to attain success.

10:10 AM - 10:30 AM

Keynote Talk : The Secret of Setting the Right Goals

Setting the right goals for the right reasons can be the difference between success and failure. As a leader, the art of setting the right goals needs to be percolated from top down and spread across the organization to achieve success.

Goals need to be aggressive but realistic. Hence, it is very important to set goals with the right objectives such as how significant the goal is? How inspiring is it to you/organization? How measurable is it?

10:30 AM - 10:50 AM

Keynote Talk : The Making of A Unicorn

To build a successful company, a key focus of a leader is creating the right vision, articulating it, and relentlessly driving it. We have seen companies that have quickly reached astronomical valuations and others that have been unable to build themselves enough to become household names. Stories of the latter abound. What does it take to reach the zenith to become a billion-dollar enterprise? What are some common mistakes that young leaders make? How can leaders stay on top for a sustained period, rather than shine be a comet – shine bright for a short while and soon fade away?

In this keynote talk, a leader who has walked the path of building a billion-dollar company will share his journey, the pitfalls, the challenges, and the success story of making of a Unicorn.

10:50 AM - 11:20 AM

Tea Break & Networking

11:20 AM - 11:40 PM

Keynote Talk : Destination… Alexa You Decide

Technology innovation has become a key differentiator in transforming customer experience in the travel industry. With new technologies like VR and services like touchless travel coming to the fore, consumers are consistently being surprised by the level of convenience offered. Companies need to make strategic decisions about the best pathways to build customer value and deliver superior customer experience.

How will new technological advances impact the travel industry? How can new technologies including big data, artificial intelligence and automation be harnessed to boost growth and improve the customer experience? How can they improve the customer experience and make their offerings more meaningful? An experienced leader from a leading global travel and tourism company will share his insights on these questions and how travel industry is shaping up for the future.

11:40 AM - 12:00 PM

Keynote Talk : Breaking the Talent Code: The Future of Work

Businesses are looking for strategies to incorporate AI for efficiency and competitive advantage. Today's workforce skills are rapidly evolving with the rise of AI, data analytics, and intelligent automation. As work becomes increasingly mobile and borderless yet connected, enterprises are ensuring continuous workplace innovation and collaboration through automation.

This keynote talk will touch upon how enterprises and workforces can stay competitive in the digital age, the future of digital workforce, the implication of intelligent automation on the enterprise’s growth, and the role of digital workers in the new era of productivity and innovation.

12:00 PM - 12:40 PM

Keynote Panel : Embracing Digital Dexterity

Digital dexterity is the ability to leverage existing and emerging technologies to augment business outcomes. It provides the technology tools that make it possible to collaborate, concentrate, innovate, socialize, and revitalize. Companies that are slow to embrace digital dexterity have ample reason to be concerned about their future success, in these uncertain times that they operate in. Hence, it is extremely important for companies to nurture people and inculcate in them, a digitally dexterous culture, that eventually percolates through the organization.

This enthralling panel will focus on how leaders can embrace digital dexterity to build digitally dexterous companies, what initiatives they can take up to reskill the existing talent, how to attract and retain talent that can potentially be honed into being digitally dexterous?

12:40 PM - 01:00 PM

Keynote Talk : Leadership Blueprint - What it Takes to Get A Corner Office

Growth in leadership is mandatory. Leaders who want to be at the helm need to continuously redefine and challenge themselves, else risk becoming stagnant and fall further and further behind. Growing as a leader requires coming out of their comfort zone and doing things innovatively, and . It is no longer enough for leaders to merely lead, but they need to earn their position as global influencers. The reward lies not in what leaders get from growth, but in what they become because of the growth. Are you interested in evolving from a leader into an influencer, or in just getting ahead?

In this session, a leader will share his invaluable experience of growing into an influencer, and touches upon what it takes to get there and how to successfully get the corner office.

01:00 PM - 02:00 PM

Lunch & Networking

02:00 PM - 02:20 PM

Keynote Talk : Attaining the AI Nirvana

02:20 PM - 02:40 PM

Keynote Talk : Unlocking the Power of Microservices

02:40 PM - 03:20 PM

Debate : Global CXO by 2025 - Do we have it in us?

India is emerging as a global hub for innovation and growth market for global enterprises. When we look for inspiration for our entrepreneurial journeys, we tend to look for inspiration from the likes of Mark Zuckerberg, Jeff Bezos, Bill Gates, et al. However, we tend to forget that some of the biggest companies in the world are being managed by leaders of Indian origin.

So what does it take to be a global leader from India by 2025? Do we have what it takes to be a force multiplier, inspire and empower global teams, and lead a global company through its ups and downs? Can Indian leaders build the power of influence across the globe? This riveting panel of speakers will debate on what it takes to build global leadership in India and how to create a power of influence across the globe.

03:20 PM - 04:00 PM

Keynote Panel : Humans and AI - Will they Complement or Compete ?

The rise of Artificial Intelligence (AI) is testament to the success of human intelligence and the fear of uncertainty for humans.

Over the next decade, AI will make most people better off through newer innovations. But many people have concerns about how advances in AI will affect what it means to be human, to be productive, and to exercise free will. However, AI is not about removing control or removing human beings or even human thinking from the equation. It’s about solving problems and enhancing humans’ capabilities to deliver more and better products and services to customers.

This enthralling panel will touch upon the most debated topic of recent times – will AI compete with human creativity and make humans redundant over time? Or would AI complement existing job roles, enhance people’s capabilities, and let them work at a higher level?

AMBITION TRACK

02:00 PM - 02:10 PM

Welcome note

02:10 PM - 02:50 PM

Panel : Digital Hustle: Orchestrating Platform Architecture

The success of platform companies is influencing leaders from Fortune 500 companies to leverage microservices. Microservices architectures can play a key role in enabling digital transformation, especially for organizations seeking to modernize legacy applications and codebases. Organizations wanting to replicate microservices' success at Amazon and Google are trying to figure out how they can take advantage of the microservices opportunity, how to start, and how to make the impact last.

This panel will address the technological, methodological, organizational, and cultural aspects of microservices.

02:50 PM - 03:30 PM

Panel : Loyalty Effect: Operationalizing Effortless Customer Experience

Several technological and economic shifts are increasingly driving focus on customer experience, which has resulted in evolving customer expectations as well as increased complexity of business operations. Companies are focusing on customer experience for competitive advantage in a world of technology disruptions and hyper competition. In fact, consumers want exceptional, empathetic, and effortless experiences everywhere. Though companies have a key focus on strategies to drive customer experience, the difficulty is in translating the strategy into real business operations.

How do you transition from a traditional, siloed approach to customer experience into one that is data-driven and focused on digital customer care? How can you both improve and operationalize the customer experience? What are the key challenges? How can those key challenges be overcome? These are some of the key discussion points that will be touched upon in this session.

03:30 PM - 04:10 PM

Panel : Responsible AI - Keeping human bias out of AI

Over the years, Artificial Intelligence has matured at an unprecedented pace as an incredibly powerful technology with seemingly limitless applications. Combining human creativity and ingenuity with the scalability of machine learning is advancing our knowledge base and understanding at a remarkable pace. But concerns about possible misuse of the technology are on the rise. Unfortunately, human bias exists in machine learning from the creation of an algorithm to the interpretation of data to the insights that are derived from them.

Responsible AI helps guard against the use of biased data and/or algorithms, ensures that automated decisions are justified and explainable, and helps maintain user trust and individual privacy. How can organizations ensure that AI solutions are designed to operate responsibly? How can organizations employ AI to act in a manner that is compliant with stakeholder expectations and applicable laws? This riveting panel will address these questions while focusing on how companies can start creating more ethical algorithms and make AI more ethical.

READINESS TRACK

02:00 PM - 02:10 PM

Welcome note

02:10 PM - 02:50 PM

Panel : Reskilling for Relevance : What to learn and unlearn

Technological innovation is moving at a faster rate than anyone ever imagined. Disruptive technologies are creating brand new jobs and roles, new business models, and new markets. In the era of rapid technological change and ever-evolving skills, it is imperative for enterprises to train employees for jobs that don’t exist yet. The need to provide tools to constantly reskill workers for new, emerging roles is not just a necessity but an imperative to stay relevant.

This panel will discuss how enterprises can nurture a growth mindset in their employees, leverage digital technologies for reskilling, and bring in a mindset for employees to understand emerging technologies and the potential new opportunities therein, for the enterprises.

02:50 PM - 03:30 PM

Panel : Strategic Linchpins: Mid Managers to Thought Leaders

Middle management is playing an important role in an enterprise by translating organizational strategy into operational goals and championing initiatives of top managers. Middle managers are facing challenges of increasing expectations of their involvement in organizational processes while their added value is simultaneously being called into question. How can middle managers transform themselves into thought leaders who don’t just translate top managers’ goals and initiatives, but redefine their roles to stay motivated and drive change at their level?

This panel will discuss new technologies, best practices, and business models that will reshape the role of middle managers across industries, how to redefine the roles and keep the middle management motivated, and the initiatives to transform middle management into thought leaders to drive change and not just follow senior management.

03:30 PM - 04:10 PM

Panel : Breaking Groupthink : Why We Need More Rebels At Work

In today's mercurial business world, expertise and "solutions" have a short shelf life. The cycle of learning, acting, and adapting needs to be turned from low to high for our organizations to evolve and for us to grow as people.

As the world becomes more uncertain, our problems are becoming more complex as well. The rebel, undaunted by novel situations and ideas, adapts to change as a matter of course with genuine spirit, driving positive change. To be a rebel does not mean to be an outcast or a troublemaker; in fact, an effective rebel is someone who breaks rules in ways that are positive and productive. Rebels inspire and teach through action, and organizations have much to gain by rewarding the example that these rebels set. Hence, encouraging the right kind of rule-breaking is what today's leaders need to foster to help their organizations adapt.

This eminent panel of champions will discuss the need to have more rebels at work and how to nurture and encourage existing rebels.

04:10 PM

Day 1 Closure

06:00 PM Onwards

Zinnov Awards

KEYNOTE TRACK

09:00 AM - 09:10 AM

Welcome note

09:10 AM - 09:30 AM

Keynote Talk : Talent Cheatsheet - Removing Complexity, Creating Value

09:30 AM - 09:50 AM

Keynote Talk : Platform Intelligence - Powering Business Acceleration in the Digital Age
Today, most successful companies in the world are based on platform business models. Many companies have now realized the importance and advantages of transforming their business models into platform-based models. A product platform business strategy can be powerful, particularly in times of increasing pressure to find new growth avenues.

In this keynote talk, an experienced senior leader will share how to outline the digital roadmap, chart the organizational change strategy, and address the impending challenges for enterprises to transform into a digital platform enterprise.

09:50 AM - 10:15 AM

Fireside chat : Accomplice Innovation - Building Resilience and the Future through Linkages

Henry Ford's quote, “Coming together is a beginning; keeping together is progress; working together is success,” sums up the essence and importance of ecosystem partnerships and alliances. As companies grapple with uncertainty and change, they must collaborate in new ways with unlikely partners to drive growth. But what type of ecosystems will work and thrive in a mercurial environment? Since the requirements for these unlikely partnerships are fluid, an ecosystem orchestrator is crucial for create partnerships and encourage them to work together to identify newer opportunities.

However, there remain challenges for successful collaboration paradigms. What are the challenges of successfully building mutually beneficial relationships in one’s own company’s internal ecosystem? What are the different types of companies that businesses need to partner with for continued success? What are the engagement models that companies can explore for these collaborations? How can companies scale up with ecosystem partners? These are just some of the questions that will be answered in this riveting fireside chat.

10:15 AM - 10:35 AM

External Talk - Mastery - The Business of Sustainability

‘Sustainability’ is a key entry in the agendas of CEOs; a primary goal conceived during the inception of any organization. Achieving sustainability has evolved into a game-plan quantified by multiple variables like reputation, costs, value, innovation, etc.

This session will have a business leader speak on how sustainability is reshaping competitive advantage of organizations and redefining the SWOT matrix of companies - big and small.

10:35 AM - 10:55 AM

Keynote Talk : A Future with No Traffic Jams

We live in an age where technologies like AI/ML and computer vision are advancing at an unprecedented pace and autonomous cars are no longer a surreal theory. This means that those long traffic congestions that your GPS indicates almost every day, might become a thing of the past. Cars will be able to communicate with each other and share traffic information thereby enabling free-flowing traffic.

This session will have an expert discussing the technologies that enable a seamlessly integrated and automated transport system, marking the end of frantic honking, stressful congestions, and most importantly, accidents.

10:55 AM - 11:25 AM

Tea Break & Networking

11:25 AM - 11:45 AM

Keynote Talk : The AI Singularity - AI As the Denominator of Scale

The snowballing global spend on cognitive and AI systems is forecasted to reach $77.6 Bn by 2022. The growing investment on AI systems indicates rapid expansion of AI use cases and also sets the prologue for increasing complexity and real-world decision making enabled by AI.

In this session, a technology leader will share insights on how ‘AI-singularity’ – a hypothetical future point, is neither imaginary nor far-fetched, and how the technology can be leveraged by organizations for their growth.

11:45 AM - 12:05 PM

Keynote Talk : No Limits - The Balance between Sacrifice and Success

Great achievement is usually born of great sacrifice, and is never the result of selfishness - Napoleon Hill

One will not be successful just doing the things you want to do. There is no such thing as do what you love and you will be successful. The first thing one has to do is accept the sacrifices and come out of the comfort zone in order to achieve success. Sacrificing makes you stronger, build your willpower and discipline, and help you grow. Only by making sacrifices one can truly appreciate what he/she gets. Everyone who’s ever succeeded has done it. All the great leaders have sacrificed at some point of their time, as they see the big picture and do not compromise midway.

This session focuses on How to stay focussed even when you are sacrificing? How to transform yourself as a great leader by striking the balance between sacrifice and success?

12:05 PM - 12:25 PM

Keynote Talk : Breaking rules while breaking ground

There is no greater challenge for a leader than breaking new ground. Whether it's in Engineering decisions, starting or acquiring new businesses, developing new partnerships or tackling new markets, the combination of high uncertainty and unknown returns all make for an intense mix.

Old school methods and following the rules, especially in the era of digital disruption, may no longer be the mantra for success. Can breaking the rules make you a better leader? Should a leader encourage rebels who will break rules to explore new ideas and create positive change? What is the opportunity cost of breaking groupthink? How does one balance new and audacious ideas with the organizations larger goal/purpose? These are just some of the questions that will be explored during this session.

12:25 PM - 01:05 PM

Keynote Panel : Growth Hacking - Inculcating A Growth Instinct

In the digital era, enterprises are focusing on strategies that will enable scalable growth. In most cases, enterprises would consider replicating their competitor’s strategy or rely on the tried and tested mantra as the safest bet to augment growth. However, with the unprecedented scale of digital disruptions happening, such old strategies become irrelevant and turn into a recipe for failure.

In this enthralling panel discussion, experienced leaders will share their experiences on how they enabled the growth story for their companies and the multi-focus growth approach that companies need to consider to be successful in the digital age.

01:05 PM - 02:00 PM

Lunch & Networking

02:00 PM - 02:25 PM

Keynote Talk : The Convenience Revolution - Hyperconnected, Omni-Channel and Personalized

02:25 PM - 02:40 PM

Z Talks

02:40 PM - 02:55 PM

Z Talks

02:55 PM - 03:35 PM

Keynote Panel : Can India Become the Unicorn Capital of the World

2018 was the year of the unicorns. With more than 10 Indian start-ups entering the prestigious $1Bn valuation club last year, India is making its mark as a hub for successful start-up ventures. This is also attracting global unicorns to locate their GCoEs in India.

What are the pull factors that enable India’s journey to become the unicorn capital of the world? Why do global unicorns exhibit inclination towards specific Indian cities like Bangalore to locate their GCoEs in? Is India’s huge demographic dividend favoring the breakneck speed at which Unicorns grow and expand? This panel discussion will bring in a multifaceted analysis by the experts on India becoming the unicorn capital of the world.

03:35 PM - 04:15 PM

Keynote Panel : Cracking the Collaboration Conundrum - Building an Outward Mindset

In the digital economy, companies must interweave business processes, not just internally, but also externally with partners and customers. In the increasingly interconnected world, the ecosystem is playing a key role in bringing businesses, customers, and partners together to drive business growth. It is no secret that businesses that can leverage these emerging digital ecosystems will thrive.

This panel will discuss the key role that a company can play in an ecosystem, how to build and grow collaboration within the ecosystem, and how to future-proof the ecosystem as a whole.

ACCELERATION TRACK

02:00 PM - 02:10 PM

Welcome note

02:10 PM - 02:50 PM

Panel : Innovation Vortexes - Global CoEs at the Core

As disruptive technologies continue to challenge the traditional value paradigm, companies are grappling with the technology and cultural changes needed to make the platform strategy count. One method that has helped companies harness the potential of innovation are Centers of Excellence (CoEs). Within the guardrails of CoEs, companies can validate the interplay of data, technology, scale, and risk, and make their companies grow.

This panel will have senior leaders share their perspectives on the necessary locus of control, network effects amplification, holistic digital adoption, and intelligent risk absorption to make a CoE-led innovation strategy truly count.

02:50 PM - 03:30 PM

Panel : Changonomics : Towards Everything -As-A-Service

IoT, AI, and ML have almost become household terms. Organizations are looking to leverage the convergence of these technologies to generate alternate revenue streams and even modify conventional business models. With the Millenials and Gen Z consumers getting acclimatized with the subscription-based services, XaaS is here to stay and revolutionize the way organizations operate.

With the growing prominence and adoption of XaaS, what are the challenges that organizations face in shifting to, or integrating with a service-based model? What are the market expansion and customer retention opportunities that XaaS will open up? This session will bring forth the organizational dynamics in migrating towards an XaaS model, the benefits of successful integration and how it is redefining the goals of core modernization.

03:30 PM - 04:10 PM

Panel : Hyper Connectivity - Unleashing the Value of IoT Platforms

It has been a long-standing belief that IoT technologies will change our world. Most enterprises are implementing IoT solutions to gain competitive advantage or acquire new customers. However, enterprises need to focus on a long-term strategy to master the IoT business instead of betting on short term gains.

This panel will discuss the holistic strategy for mastering IoT and how to prepare for a future-ready enterprise that has mastered the IoT strategy to accelerate business outcomes.

04:15 PM - 04:30 PM

External Keynote

04:30 PM

Closure