Thank you for your interest in participating in Zinnov Masterclasses.
However, due to the overwhelming response, we have closed the registrations.

July 11, 2024 - Thursday

11:30 AM - 12:30 PM

This insightful session will enable GCC leaders to explore the elements that will take the India GCC sector on a 10X trajectory. The speakers will brainstorm and share experiences on how talent, transformation, and technology can help India maintain its leadership position as a premier GCC hub. From technology being an enabler to it being core to business, how are leaders transforming their GCCs into sandboxes of innovation to create value for the organization?

This unique session will give you an opportunity to not only learn from your peers but also share your growth story and decide as a cohort on what it will take to grow 10X:
The cohort of leaders will share their myriad experiences on how –

  • They are navigating the everchanging dynamics of talent and technology whilst keeping an eye on the ball for 10X growth
  • Their GCCs are becoming sandboxes of innovation and what more can be done to fortify the ecosystem for 10X innovations
  • They are anchoring ESG capabilities, adopting AI, and how this can be augmented with physical and digital infrastructure for 10X transformation
  • They are maintaining perfect synchrony between work, workforce, workplace, and the total cost of ownership

11:30 AM - 12:30 PM

The current healthcare landscape resembles a fragmented puzzle – valuable data scattered across silos, hindering a holistic view of patient health. But a powerful force is emerging to connect the pieces, fostering a more cohesive and data-driven future.

Snowflake Data & AI Platform revolutionizes healthcare and life sciences by handling diverse multi-modal health data, enabling AI & ML insights for better patient outcomes, faster drug development, optimized efficiency, and improved stakeholder experiences. Join us to understand how Snowflake is helping health sciences organizations solve some of the interesting and complex use cases in this industry space.

Key Takeaways:

  • Gain insights into how Snowflake's Data & AI Platform unifies healthcare data, fostering a more cohesive healthcare ecosystem.
  • Discover how AI and Machine Learning are revolutionizing drug discovery, patient care, and operational efficiency.
  • Learn how leading Life Sciences companies leverage Snowflake to achieve breakthrough results.
  • Explore real-world use cases that showcase the power of data and AI in transforming healthcare.

In this session, we will delve into practical methods for identifying emerging job roles, evolving job roles and identifying those at risk of decline due to AI and Generative AI technologies.

The Masterclass will focus on key indicators and trends that have been impacted due to automation, and understand how to leverage these insights in the talent market.

Key Takeaways:

  • Understanding the tactical impact of the Generative AI technology on the talent management for a company.
  • Understand the current global adoption of AI and Gen AI technologies.
  • Finding the 'right amount of AI' for your organization

02:00 PM - 03:00 PM

GCCs have transformed rapidly and today, they are driving high maturity work from India, for the world. Furthermore, it has become imperative for companies to drive value at scale, with agility, and efficiently.

However, the measures of success don’t reflect this evolution with most GCC leaders still struggling to articulate value and impact through concrete KPIs.

This closed-door session brings together leaders from GCCs in India, to discuss the evolution of GCCs in India and provide through case studies and examples, how value articulation has changed at their India centers, driving more autonomy, innovation, and product ownership from Indian GCCs.

02:00 PM - 03:00 PM

Join our AI Master Class to explore the latest trends in Artificial Intelligence (AI) and its transformative impact on businesses. This session delves into the most recent developments in AI, providing a roadmap for building robust AI capabilities and driving innovation within your organization. Learn how to assemble and lead high-performing AI teams that deliver tangible business results.

Key Takeaways:

  • Gain insights into the latest AI trends and identify the most relevant technologies that can be applied to your specific business needs.
  • Understand different models for building AI capabilities within your organization and determine the best approach for your company.
  • Receive practical guidance on initiating successful AI projects and building effective, cross-functional AI teams.
  • Get a clear answer to the question, How do I start? and leave with an actionable plan for your AI journey.

Whether you're looking to kickstart your AI journey or enhance your existing capabilities, this Master Class is designed to empower you with the knowledge and tools to lead the way in AI-driven business growth.

July 12, 2024 - Friday

10:15 AM - 11:15 AM

Global Capability Centers (GCCs) are at a critical juncture, facing the imperative to evolve from cost-saving entities into strategic value drivers. Amidst macroeconomic challenges and technological disruptions, innovation emerges as a key lever for enhancing productivity and global competitiveness. A recent Zinnov survey underscores this shift, revealing that 53% of Indian GCC leaders identified productivity improvement as a critical priority for 2024.

This masterclass, presented by Dipanwita, Head of Innovation, Zinnov will explore how GCCs can leverage innovation across technology, processes, and people to achieve transformative productivity gains. A comprehensive framework for identifying high-impact innovation use cases, supported by real-world case studies from industry leaders. The session will demonstrate how GCCs can harness both internal innovation approaches and the external startup ecosystem to drive significant productivity improvements.

The session will address the following questions:

  • How can innovation be strategically applied to boost efficiency and productivity in GCCs?
  • What are the best practices for utilizing innovation programs, whether tapping into the startup ecosystem or leveraging internal talent?
  • How can GCCs identify and prioritize high-impact innovation use cases?
  • What lessons can be learned from real-world case studies of successful innovation-driven productivity improvements?

Participants will leave with actionable insights, a deeper understanding of innovation's role in driving GCC productivity, and valuable networking opportunities with industry peers and leaders. This masterclass is essential for GCC leaders aiming to position their centers at the forefront of value creation and global competitiveness.

11:30 AM - 12:30 PM

This masterclass explores crucial aspects of scaling businesses, with a focus on sustainable growth strategies. Led as a discussion, this masterclass will examine the key drivers of expansion and discuss tactics for maintaining momentum during economic downturns, particularly for small and mid-sized companies. The session will address the balance between revenue growth and profitability, analyzing their relative importance for long-term success.

We will also delve into investor perspectives, highlighting often-overlooked metrics that founders should prioritize and common pitfalls that deter potential backers. It will also cover factors influencing business valuation and considerations for timing an exit strategy. Throughout, we will emphasize practical insights to help entrepreneurs navigate these critical business decisions and position their companies for optimal growth and investment potential.

The session will have a series of keynote talks, followed by an engaging panel discussion and Q&A.

Key questions that will be answered in this masterclass –

  • What drives the growth of technology businesses?
  • How to continue growth in challenging times – particularly in small to mid-size companies?
  • Revenue growth vs. profitability – what is more important to ensure long-term success?
  • What makes a business attractive to investors? What are some key metrics that a founder may overlook

11:30 AM - 12:30 PM

Global Capability Centers (GCCs) have experienced significant evolution over several years, driven by technological progress and the growing demand for digital skills. They have transformed from technical back-office functions to embracing a solution-oriented mindset, placing a strong emphasis on operational excellence and innovation. Today, GCCs play a crucial role in driving global business growth by adeptly facilitating technologies, upskilling the workforce, and leading business process transformations.

With GCCs in India now responsible for innovation for many of the world’s biggest companies, it’s critical that leaders within these organizations ensure they’re able to deliver accelerated digital transformation programs in a sustainable way and maximize return on investment.

Join this session to witness how SymphonyAI transforms GCC Global IT Ops & Service Experience through Automated Enterprise Workflows and GenAI-powered Intelligence. This initiative drives GCC Global IT Ops to achieve operational excellence, enhance service delivery, and elevate the overall IT service experience for users. This transformation ensures the organization stays competitive, agile, and responsive to evolving business demands while optimizing operational costs.

11:30 AM - 12:30 PM

Discover the transformative potential of Generative AI in our masterclass, where we will explore its cutting-edge applications, tools, and techniques. Learn how this revolutionary technology is reshaping creativity, innovation, and efficiency across various industries.

02:30 PM - 03:30 PM
Unlocking Intelligent Leadership
Venue : Lower Ground - Amaryllis and Petunia

This closed-door, invite-only session is designed to equip leaders and team members with the tools and insights needed to foster a high-performance culture. By focusing on key areas such as team building, effective communication, and emotional resilience, participants will leave with actionable strategies to enhance their leadership capabilities and drive organizational effectiveness. This session will help you dive deep into the science of leadership and discover how to unlock the full potential of self and teams.

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