Agenda

Everyone’s talking about AI. Few are scaling it. Most strategies stall in the no-man’s land between vision decks and fragmented pilots.

This masterclass is built for leaders who’ve made the commitment - but are still wrestling with execution. Through a pragmatic, AI readiness framework and real-world enterprise examples, we’ll decode what’s truly holding organizations back - and what it takes to lead the shift from experimentation to enterprise-wide impact.

What you can expect from the session is:

• Unpacking a clear 4-stage AI readiness framework to benchmark organizational maturity
• Identifying the leadership, cultural, and executional enablers needed at each stage
• Deep-diving into the core and auxiliary building blocks of scale
  • Vision & Strategic Alignment
  • Operating Model & Governance
  • Talent & Culture
  • Tech & Data Foundations
  • Ecosystem Leverage
• Showcasing real-world case examples across levels
• Concluding with a future-forward roadmap for becoming an AI-first organization

The manufacturing industry is focused on integrating IT and OT data to power smart manufacturing initiatives and AI continues to be a game changer for the manufacturing industry. In this masterclass, we will explore how the company is transforming manufacturing efficiency & reducing risk across supply chains. We will delve into how the AI Data Cloud for Manufacturing helps manufacturers converge IT and OT data faster, deploy AI/ML and securely share data across the value chain to drive cost efficiencies and improve cycle time and yield.

In this masterclass, we will explore wage inflation as a reflection of evolving talent supply-demand dynamics, organizational complexity, and workforce planning maturity in the age of AI. Leveraging Draup’s labor market intelligence and predictive modeling capabilities

This theme leverages the expertise of the attendees to generate actionable insights on bridging the gap between the art community and policy and decision makers. The discussion would explore practical, innovative, and collaborative approaches to influence policy and embed art within urban environments.

Discussions across:

• Effective ways to initiate and sustain dialogue with policy makers about integrating art into public spaces
• Demonstration of tangible value-social, cultural, and economic
• Successful collaborative models or partnerships

Can European GCCs unlock the full potential of India - or will they miss the window?

While many European firms have a presence in India, few have tapped into its full strategic potential. From advanced AI capabilities to deep tech talent and a thriving innovation ecosystem, India is no longer just a delivery hub - it’s a launchpad for global impact.

This masterclass unpacks how leading GCCs from the UK, Germany, France, and Switzerland are rewriting their operating models to drive product, data, and innovation charters from India. Backed by Zinnov benchmarks and real-world case studies, we’ll explore how European GCCs can move beyond cautious scaling to bold value creation.

Design thinking is a human-centered approach that drives innovation by placing the needs, emotions, and experiences of individuals at the forefront of problem-solving. In this session, we’ll explore how design thinking can reshape workplace environments, making them more adaptable, inclusive, and collaborative.

You’ll learn how this powerful methodology helps organizations tackle complex challenges by empathizing with users, defining clear problems, ideating solutions, prototyping, and testing. We’ll highlight how design thinking goes beyond product development-unlocking creative potential, improving team collaboration, and creating spaces that foster a sense of belonging and productivity.

This session will also focus on how design thinking’s iterative, human-centered process can build workplaces that are responsive to evolving needs, ensuring organizations stay agile in a rapidly changing world of work. Join us to discover how design thinking can be applied to build innovative, resilient, and human-centered workplaces for the future.

There’s a quiet power in belief-a force that can shape the future, transform organizations, empower teams and create legacies. Harish Bhat, with his decades of leadership experience across Tata’s iconic brands, understands this power better than most. In this masterclass, he’ll show you how belief is not just a vision; it’s a practical tool for real-world impact.

Belief isn’t something that stays confined to the top floor. It’s a ripple that must spread throughout an organization, touching every corner, every team, and every decision. It’s about aligning your entire team to a single vision and transforming that vision into action. Through his stories, both personal and drawn from Tata’s rich legacy, Harish will show you how belief turns into execution and how that execution fuels innovation and impact at scale.

This session will leave you with more than just leadership principles-it will equip you with the mindset to lead with purpose, to inspire with conviction, and to create a culture where belief isn’t just felt but lived, every single day. It’s not about chasing success; it’s about creating it by turning belief into action, one bold step at a time.

The healthcare industry is undergoing a significant shift towards value-based care while grappling with the rising costs of care. This masterclass will explore key data and AI opportunities for healthcare enterprises in 2025, emphasizing their pivotal role in navigating this transformation.

Agentic AI is not just another step in automation-it’s a paradigm shift in how enterprise systems think, act, and evolve. As businesses move beyond traditional automation and GenAI copilots, Agentic AI introduces autonomous, goal-driven agents that can dynamically interpret data, make decisions, and collaborate across systems.

The 60-min session will explore:

• Deciphering what Agentic AI really is, how it differs from existing automation and AI frameworks, and why it matters now
• Highlight real opportunities and use cases-from autonomous onboarding to claims processing, code remediation, and sales outreach
• Help leaders frame their internal thought process-what to build vs. buy, where to pilot, and how to evaluate early success
• Lay out the enterprise implications-orchestration complexity, trust, and governance
• Understanding the solution ecosystem-what startups, vertical SaaS vendors, tech giants, and automation platforms are actually delivering today

As GCCs evolve into strategic hubs, leaders face a new mandate: drive innovation, influence enterprise priorities, and deliver measurable impact. But in the absence of clear diagnostics, transformation often stalls.

In this interactive session, Barath Ravichander (Flexera) joins Dipanwita and Sa’ad (Zinnov) to introduce a leadership framework designed to decode complexity, spotlight capability gaps, and surface high-impact growth levers. Anchored in live polling, peer discussion, and real-world examples, this session offers a pragmatic roadmap to elevate your GCC’s performance and strategic relevance.

The session is a deep dive into the key success factors for future-ready GCCs. It aims to equip leaders with frameworks to demonstrate how their right-shoring strategy has delivered measurable value to the parent organization.

This session dives into how to build that story - with Emmy Award-winning coach and master storyteller G. Riley Mills, recognized by Inc. Magazine as one of its 'Top Leadership Speakers,' unpacking how to craft messages that drive real business results, whether you're navigating a strategy pitch, leading a change initiative, or delivering a high-stakes presentation.