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Agenda

17-18 July 2025 | SHERATON GRAND BENGALURU WHITEFIELD

July 17, 2025 - Thursday

09:00 AM - 09:10 AM
Welcome Note
Welcome Note

Setting the stage for the limitless potential of AI and leadership in the age of exponential change.

09:40 AM - 10:00 AM
Keynote Talk
The Recomposition of Work – Where Humans Rise Alongside Machines

This session explores the mindset and strategies behind taking risks in deep tech and AI. It’s about making bold decisions, committing resources to high-impact innovations, and not being afraid to challenge the status quo. This session dives into how founders and leaders push boundaries, with a focus on real-world examples of those willing to invest in transformative ideas - even when the odds are uncertain. Join us as we discuss the bold bets that will shape the future of technology and business.

As data and AI become foundational to industrial transformation, autonomy is no longer a distant goal but an active engineering priority. This keynote will explore how the convergence of intelligent data systems, industrial software, and automation is redefining operations across sectors like manufacturing, energy, and logistics. From connected platforms to self-optimizing processes, the session will examine the critical enablers of autonomy - including edge intelligence, digital twins, and AI-driven decisioning. Attendees will gain insights into how leading enterprises are navigating the shift from manual to machine-led systems, while balancing safety, resilience, and scalable growth.

10.50 AM - 11:20 AM
TEA BREAK

What separates scale from impact? This session dives into how Mega GCCs - those with thousands of employees, mature charters, and global mandates - have gone beyond headcount to deliver business-critical value. From building strategic tech IP to influencing enterprise-wide decision-making, these centers have rewritten what it means to operate at scale. This isn’t just a story of size - it’s a playbook of precision, purpose, and performance. Join us as we unpack what these leaders got right, and how mid-sized and emerging GCCs can apply those lessons to accelerate their own journey from execution to influence.

Innovation rarely follows a straight line - and the most impactful breakthroughs often emerge from moments of disruption. This fireside chat will explore how leaders navigate uncharted terrain, adapt with conviction, and turn complexity into opportunity. From scaling next-gen compute systems to building for emerging AI applications, the session will unpack how deep tech leaders balance risk, reinvention, and long-term vision. Attendees will gain a first-hand perspective on what it means to stay resilient in the face of constant change - and why the refusal to settle often defines the path forward.

What leaders decide in 2025 will define how enterprises look in 2035. This session brings together global technology and business leaders who are shaping long-term transformation through today’s most critical decisions-on architecture, operating models, talent, and IP. Whether it’s architecting for flexibility, building resilient systems, or designing differentiated customer experiences, these leaders are betting big on the future. Hear how Colin Bodel (Broadridge), Sunil Countinho (CME Group), and Khal Rai (ABC Fitness) are aligning today's roadmaps with tomorrow’s ambition-and what trade-offs they’re navigating to turn vision into value.

01:05 PM - 02:00 PM
LUNCH AND NETWORKING
02:00 PM - 02:20 PM
Z Talk
The Frontier of Mobility – Pushing the Limits of Speed and Sustainability

As GCCs evolve-from execution engines to centers of innovation and influence-the rules for leadership are changing. But some things still matter, no matter how much the playbook shifts. This session dives into the leadership traits that stay constant: clarity, conviction, adaptability, and the ability to inspire without authority. What does it take to build the next generation of GCC leaders? What should stay foundational-and what needs to be reimagined? From mindset to influence, this is a conversation about shaping leaders who can thrive through change, not just manage it.

The metrics haven’t changed-but what qualifies as a smart tech investment has. As capital becomes more selective, Private Equity and Venture leaders are reassessing what tech is worth betting on. From AI-native platforms and vertical SaaS to infrastructure modernization and IP-led product plays, the new thesis isn’t about scale alone-it’s about strategic value. This session brings together investors and boardroom voices to explore how the tech lens is evolving: what they fund, why they walk away, and how conviction is being rebuilt in a capital-efficient, outcome-driven era.

As AI ambitions grow, so do the pressures on infrastructure. From massive training datasets to skyrocketing compute demands, scaling AI isn't just a technical challenge-it's an architectural, cybersecurity, and sustainability one. This session dives into the realities of building and maintaining AI at scale: What are the trade-offs when model complexity outpaces stack readiness? How do you balance performance, cost, and risk? And what happens when your data, infra, or SaaS ecosystem can't keep up? Join leaders grappling with these questions as they unpack what it really takes to support AI at enterprise scale.

04:00 PM - 04:20 PM
Z Talk
Z Talk

TRACK: Operating Models X.0

The shift to AI-first isn’t just a technology upgrade - it’s an operating model transformation. This session will explore how enterprises are re-architecting the way work gets done by embedding AI into the core of decision-making, team structures, and delivery models. From autonomous workflows and digital co-pilots to redefined roles and dynamic value chains, the talk will unpack what an AI-native enterprise truly looks like. Attendees will gain insight into the cultural, structural, and leadership shifts required to build organizations that are not just AI-enabled - but AI-led

02:15 PM - 02:55 PM
Panel
Beyond Automation: Why the Future Belongs to Adaptive, Not Just Technical, Talent
02:55 PM - 03:35 PM
Panel
The C-Suite Reset – Reimagining Operating Models for a New Era

TRACK: Value Creation

02:00 PM - 02:15 PM
Opening Note
Opening Note
02:15 PM - 02:55 PM
Panel
The Great Rewiring: How AI is transforming traditional Business Models
02:55 PM - 03:35 PM
Panel
Redefining Value – From Traditional Metrics to Strategic Impact
04:20 PM - 04:30 PM
Closing Note
06:00 PM
ZINNOV AWARDS (BY INVITE ONLY)

July 18, 2025 - Friday

09:00 AM - 09:20 AM
Keynote
Zinnov Keynote - Decision-making in a Dynamic World
09:20 AM - 09:40 AM
Fireside Chat
From IT Superpower to AI Supernation: Myth or Reality?

In a world driven by quarterly results and short-term wins, the most enduring companies are led by those who take the long view. This keynote will explore the mindset, principles, and decisions that define long-horizon leadership - where conviction trumps consensus, and vision outlasts volatility. Drawing from decades of company-building experience, the session will unpack what it means to stay the course in a world of rapid change, and how leaders can architect systems, cultures, and products that are built to endure.

How do leaders turn conviction into momentum - and momentum into market leadership? This fireside chat brings together two distinct journeys of ambitious scale: from building a global cybersecurity powerhouse to transforming a digital engineering firm into a billion-dollar brand. The conversation will explore what it means to punch above your weight in a world of shifting expectations - whether it’s navigating disruption, scaling talent and culture, or leading with clarity through complexity. For organizations chasing outsized outcomes, this is a masterclass in converting bold vision into operational reality.

AI isn’t just about pilots and proofs of concept anymore - it’s about real-world scale, speed, and sustained value. This keynote explores how enterprises are moving from strategy decks to production-ready systems, navigating the hard problems of integration, data readiness, and organizational change. With a focus on practical transformation, the session will unpack what it takes to go from experimentation to execution - and how to architect AI initiatives that deliver impact across the business. Because in the age of AI, vision matters - but velocity wins.

10:50 AM - 11:05 AM
TEA BREAK
11:05 AM - 11:20 AM
Keynote Talk

In a world overwhelmed by noise, great tech leaders become lighthouses - using data as their beam, cutting through the fog with clarity, direction, and purpose. In this session, leaders unpack how they’re designing resilient data architectures and scaling AI responsibly across products, platforms, and decisions. From enabling real-time intelligence to driving enterprise-wide transformation, they reveal why in today’s world, leading with data and building with AI isn’t just a strategy - it’s survival.

Once seen as parallel paths, GCCs and Service Providers are now finding themselves on the same side of the table - solving the same problems, for the same customers, often with shared capabilities. This keynote panel explores how the relationship between the two is evolving from competition to co-creation. From productized services to talent fluidity, and from shared innovation agendas to platform thinking, leaders will unpack what it takes to make co-opetition work. In an AI-first world where speed, scale, and specialization matter more than turf, collaboration may just be the new differentiator.

12:35 PM - 01:10 PM
Keynote Panel
Limitless: Power of Art
01:10 PM - 02:00 PM
LUNCH AND NETWORKING
02.00 PM - 02:15 PM
Z Talk
Making the impossible Possible

In high-performing organizations, culture isn’t a poster on the wall - it’s the mindset embedded in every decision, every interaction, every line of code. As global teams scale at speed, the real differentiator isn’t process, but perspective. This session explores how leading CEOs, CHROs, and CTOs are hardwiring shared mindsets into their organizations - building cultures that can adapt, align, and accelerate without cracking. From navigating distributed teams to fostering accountability without control, learn how enduring cultures are designed from the inside out.

In a world of constant reinvention, a few leaders consistently shape not just outcomes - but direction, culture, and conviction at scale. This panel brings together some of the most respected voices in tech to explore what it truly means to lead at the edge - where transformation is ongoing, teams are distributed, and expectations are exponential. From scaling tech with clarity to nurturing next-gen talent, the conversation will offer insights into the habits, mindsets, and decisions that set exceptional leaders apart - and how they inspire the many who follow.

03:30 PM - 03:45 PM
Z Talk
Z Talk

TRACK: Future of Work

02:00 PM - 02:15 PM
Opening Note
Work. Worker. Workplace. Rethinking the Future Equation
02:15 PM - 02:55 PM
Panel
Skilling for the AI Era: Breaking Barriers to Expertise
02:55 PM - 03:35 PM
Panel
Building an Ironman Suit: Boosting Human potential with AI
03:40 PM - 03:50 PM
CLOSING NOTE
04:00 PM - 04:20 PM

July 11, 2024 - Thursday

11:30 AM - 12:30 PM

This insightful session will enable GCC leaders to explore the elements that will take the India GCC sector on a 10X trajectory. The speakers will brainstorm and share experiences on how talent, transformation, and technology can help India maintain its leadership position as a premier GCC hub. From technology being an enabler to it being core to business, how are leaders transforming their GCCs into sandboxes of innovation to create value for the organization?

This unique session will give you an opportunity to not only learn from your peers but also share your growth story and decide as a cohort on what it will take to grow 10X:
The cohort of leaders will share their myriad experiences on how –

  • They are navigating the everchanging dynamics of talent and technology whilst keeping an eye on the ball for 10X growth
  • Their GCCs are becoming sandboxes of innovation and what more can be done to fortify the ecosystem for 10X innovations
  • They are anchoring ESG capabilities, adopting AI, and how this can be augmented with physical and digital infrastructure for 10X transformation
  • They are maintaining perfect synchrony between work, workforce, workplace, and the total cost of ownership

11:30 AM - 12:30 PM

The current healthcare landscape resembles a fragmented puzzle – valuable data scattered across silos, hindering a holistic view of patient health. But a powerful force is emerging to connect the pieces, fostering a more cohesive and data-driven future.

Snowflake Data & AI Platform revolutionizes healthcare and life sciences by handling diverse multi-modal health data, enabling AI & ML insights for better patient outcomes, faster drug development, optimized efficiency, and improved stakeholder experiences. Join us to understand how Snowflake is helping health sciences organizations solve some of the interesting and complex use cases in this industry space.

Key Takeaways:

  • Gain insights into how Snowflake's Data & AI Platform unifies healthcare data, fostering a more cohesive healthcare ecosystem.
  • Discover how AI and Machine Learning are revolutionizing drug discovery, patient care, and operational efficiency.
  • Learn how leading Life Sciences companies leverage Snowflake to achieve breakthrough results.
  • Explore real-world use cases that showcase the power of data and AI in transforming healthcare.

In this session, we will delve into practical methods for identifying emerging job roles, evolving job roles and identifying those at risk of decline due to AI and Generative AI technologies.

The Masterclass will focus on key indicators and trends that have been impacted due to automation, and understand how to leverage these insights in the talent market.

Key Takeaways:

  • Understanding the tactical impact of the Generative AI technology on the talent management for a company.
  • Understand the current global adoption of AI and Gen AI technologies.
  • Finding the 'right amount of AI' for your organization

02:00 PM - 03:00 PM

GCCs have transformed rapidly and today, they are driving high maturity work from India, for the world. Furthermore, it has become imperative for companies to drive value at scale, with agility, and efficiently.

However, the measures of success don’t reflect this evolution with most GCC leaders still struggling to articulate value and impact through concrete KPIs.

This closed-door session brings together leaders from GCCs in India, to discuss the evolution of GCCs in India and provide through case studies and examples, how value articulation has changed at their India centers, driving more autonomy, innovation, and product ownership from Indian GCCs.

02:00 PM - 03:00 PM

Join our AI Master Class to explore the latest trends in Artificial Intelligence (AI) and its transformative impact on businesses. This session delves into the most recent developments in AI, providing a roadmap for building robust AI capabilities and driving innovation within your organization. Learn how to assemble and lead high-performing AI teams that deliver tangible business results.

Key Takeaways:

  • Gain insights into the latest AI trends and identify the most relevant technologies that can be applied to your specific business needs.
  • Understand different models for building AI capabilities within your organization and determine the best approach for your company.
  • Receive practical guidance on initiating successful AI projects and building effective, cross-functional AI teams.
  • Get a clear answer to the question, How do I start? and leave with an actionable plan for your AI journey.

Whether you're looking to kickstart your AI journey or enhance your existing capabilities, this Master Class is designed to empower you with the knowledge and tools to lead the way in AI-driven business growth.

July 12, 2024 - Friday

10:15 AM - 11:15 AM

Global Capability Centers (GCCs) are at a critical juncture, facing the imperative to evolve from cost-saving entities into strategic value drivers. Amidst macroeconomic challenges and technological disruptions, innovation emerges as a key lever for enhancing productivity and global competitiveness. A recent Zinnov survey underscores this shift, revealing that 53% of Indian GCC leaders identified productivity improvement as a critical priority for 2024.

This masterclass, presented by Dipanwita, Head of Innovation, Zinnov will explore how GCCs can leverage innovation across technology, processes, and people to achieve transformative productivity gains. A comprehensive framework for identifying high-impact innovation use cases, supported by real-world case studies from industry leaders. The session will demonstrate how GCCs can harness both internal innovation approaches and the external startup ecosystem to drive significant productivity improvements.

The session will address the following questions:

  • How can innovation be strategically applied to boost efficiency and productivity in GCCs?
  • What are the best practices for utilizing innovation programs, whether tapping into the startup ecosystem or leveraging internal talent?
  • How can GCCs identify and prioritize high-impact innovation use cases?
  • What lessons can be learned from real-world case studies of successful innovation-driven productivity improvements?

Participants will leave with actionable insights, a deeper understanding of innovation's role in driving GCC productivity, and valuable networking opportunities with industry peers and leaders. This masterclass is essential for GCC leaders aiming to position their centers at the forefront of value creation and global competitiveness.

11:30 AM - 12:30 PM

This masterclass explores crucial aspects of scaling businesses, with a focus on sustainable growth strategies. Led as a discussion, this masterclass will examine the key drivers of expansion and discuss tactics for maintaining momentum during economic downturns, particularly for small and mid-sized companies. The session will address the balance between revenue growth and profitability, analyzing their relative importance for long-term success.

We will also delve into investor perspectives, highlighting often-overlooked metrics that founders should prioritize and common pitfalls that deter potential backers. It will also cover factors influencing business valuation and considerations for timing an exit strategy. Throughout, we will emphasize practical insights to help entrepreneurs navigate these critical business decisions and position their companies for optimal growth and investment potential.

The session will have a series of keynote talks, followed by an engaging panel discussion and Q&A.

Key questions that will be answered in this masterclass –

  • What drives the growth of technology businesses?
  • How to continue growth in challenging times – particularly in small to mid-size companies?
  • Revenue growth vs. profitability – what is more important to ensure long-term success?
  • What makes a business attractive to investors? What are some key metrics that a founder may overlook

11:30 AM - 12:30 PM

Global Capability Centers (GCCs) have experienced significant evolution over several years, driven by technological progress and the growing demand for digital skills. They have transformed from technical back-office functions to embracing a solution-oriented mindset, placing a strong emphasis on operational excellence and innovation. Today, GCCs play a crucial role in driving global business growth by adeptly facilitating technologies, upskilling the workforce, and leading business process transformations.

With GCCs in India now responsible for innovation for many of the world’s biggest companies, it’s critical that leaders within these organizations ensure they’re able to deliver accelerated digital transformation programs in a sustainable way and maximize return on investment.

Join this session to witness how SymphonyAI transforms GCC Global IT Ops & Service Experience through Automated Enterprise Workflows and GenAI-powered Intelligence. This initiative drives GCC Global IT Ops to achieve operational excellence, enhance service delivery, and elevate the overall IT service experience for users. This transformation ensures the organization stays competitive, agile, and responsive to evolving business demands while optimizing operational costs.

11:30 AM - 12:30 PM

Discover the transformative potential of Generative AI in our masterclass, where we will explore its cutting-edge applications, tools, and techniques. Learn how this revolutionary technology is reshaping creativity, innovation, and efficiency across various industries.

02:30 PM - 03:30 PM
Unlocking Intelligent Leadership
Venue : Lower Ground - Amaryllis and Petunia

This closed-door, invite-only session is designed to equip leaders and team members with the tools and insights needed to foster a high-performance culture. By focusing on key areas such as team building, effective communication, and emotional resilience, participants will leave with actionable strategies to enhance their leadership capabilities and drive organizational effectiveness. This session will help you dive deep into the science of leadership and discover how to unlock the full potential of self and teams.

To register for Zinnov Confluence 2025,
write to us at info@zinnov.com